Tender

HAC5621 Integrated Information, Advice and Advocacy Services (IAA)

TOWER HAMLETS

This public procurement record has 1 release in its history.

Tender

17 Feb 2020 at 18:01

Tender Notice
Summary of the contracting process

The London Borough of Tower Hamlets is procuring Integrated Information, Advice and Advocacy (IAA) Services aimed at supporting residents with essential information across health and social care. The tender, identified as HAC5621, is currently in the planning stage and was published on 17th February 2020. Bidders interested in this selective tender process, which operates under a negotiated procedure, must submit their expressions of interest by 20th March 2020. The service delivery is set to commence on 1st October 2020 and will extend until 30th September 2025. The available budget for this contract is up to £3,360,000, and services will be delivered in London, specifically targeting Tower Hamlets residents.

This procurement presents a significant opportunity for businesses specialising in health and community services. Companies that can provide high-quality, independent information, advice, and advocacy services are well-suited to compete for this contract. Both small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, particularly those offering innovative solutions that enhance the independence and health of residents in the borough. Engaging with local networks and responding promptly to the outlined requirements may boost potential bidders' chances of success in this tender.

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Notice Information

Notice Title

HAC5621 Integrated Information, Advice and Advocacy Services (IAA)

Notice Description

This procurement aim to secure a competent contractor for the delivery of an integrated Information, Advice and Advocacy (IAA) service for Tower Hamlets residents The service will support the council to manage demand on its adult social care front door and health services by providing free, independent, quality-assured information, advice and advocacy across health, social care and social welfare in order to resolve issues and prevent or delay needs/problems escalating, and support residents to remain independent and healthy. The service will be linked in with preventative services across the borough such as social prescribing, care and community navigators as well as hospitals and others. The IAA service will offer early help and support to residents and carers through: a digital portal, a telephone based triage/information/advice service and face-to-face outreach support. The budget available for this contract is up to PS3,360,000. Additional information: A supplier briefing will take place on Friday 28 February 2020 from 2-4pm at the Professional Development Centre, 229 Bethnal Green Rd, London E2 6AB. Please contact Jahed Mortuza by email to register or for more information at jahed.mortuza@towerhamlets.gov.uk by 4pm, on the 27 February. Bidders should note that This Tender process has been issued by London Borough of Tower Hamlets on in accordance with the Public Contract Regulations 2015 ("the Regulations) Schedule 3 ("Light Touch") services. This Procurement Exercise will therefore be run in accordance with the Public Contracts Regulations 2015 as they apply to "light touch" services. While the Authority is following a process broadly corresponding to an Competitive Procedure with Negotiations under the Public Contracts Regulations 2015 neither that fact nor any other statements, acts or omissions of the Authority in connection with this Procurement Exercise should be taken as indicating that the Authority intends to be bound by the provisions of the Public Contracts Regulations 2015 or the general principles of the Treaty on the Functioning of the European Union to any greater extent than applies by law. Organisations wishing to express their interest are requested to register on the London Tenders Portal (www.londontenders.org) where the opportunity documentation will be available for download. You will be required to complete an online questionnaire. Organisations must ensure that access to the system is available to their representatives dealing with the contract and that this contact is updated as and when required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a5805805-ac7e-4f8e-b366-c0239fa08445
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12533e6e-8339-42c3-b3f3-cc83a20c6a11
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85100000 - Health services

85323000 - Community health services

98133100 - Civic betterment and community facility support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20206 years ago
Submission Deadline
20 Mar 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2020 - 30 Sep 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 2BG
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Poplar
Westminster Constituency
Poplar and Limehouse

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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