Tender

The Pensions Ombudsman IT Managed Service

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Tender

01 Aug 2017 at 15:41

Tender Notice
Summary of the contracting process

The Pensions Ombudsman (TPO), part of the Department for Work and Pensions, is seeking an IT Managed Service with a contract value of £1,200,000. This procurement process is currently active and will take place under a selective procurement method, specifically a restricted procedure. The opportunity focuses on multiple high-level service areas including platform management, desktop services, hardware and software support, and compliance. The tender is set to close on 29th August 2017, with the anticipated contract period commencing on 1st December 2017 and running through to 30th November 2021, with an option to extend for a further year. Service delivery will initially occur at TPO's existing office located at 11 Belgrave Road, London, before transitioning to a new Government Hub at 10 South Colonnade, London E14 4PU in April 2018.

This tender represents a significant opportunity for IT service providers, particularly those with expertise in managed services, software development, and support. Businesses appropriate for this opportunity include small and medium-sized enterprises (SMEs) that specialise in IT solutions and support, as they are encouraged to apply for this contract. Companies focusing on innovative technology solutions and compliance management will find this contract particularly relevant, as the successful supplier will need to fulfil a diverse array of service requirements while adapting to the upcoming relocation of TPO to its new office in London.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

The Pensions Ombudsman IT Managed Service

Notice Description

The Pensions Ombudsman (TPO) has a requirement for an IT Managed Service. TPO has organised its requirements into 9 high level service headings: Platform, IDaam, Desktop, Hardware and Software, Telephony, Support and Reporting, Integration, Governance and Compliance and Innovation. In April 2018, TPO will relocate to a new Government Hub in London at 10 South Colonnade, E14 4PU. This means that the successful supplier will be required to deliver services in the existing TPO dedicated office, 11 Belgrave Road, London, SW1V 1RB and at the appropriate point switch the services over to the new site (E14). TPO intends to award one contract for a period of 3 years with the option to extend this initial period for a further period of up to 1 year. The estimated value includes the extension period. Additional information: Please refer to the full Contract Notice and Supplier Questionnaire for details of this opportunity.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a5962349-bb98-4ea4-8a68-5d9a2aa759cf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e0a2b48a-631f-4e73-bf51-e540a17cd8c7
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20178 years ago
Submission Deadline
29 Aug 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2017 - 30 Nov 2021 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Liz Johnstone
Contact Email
liz.johnstone@dwp.gsi.gov.uk
Contact Phone
01253 845646

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLI London
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-a5962349-bb98-4ea4-8a68-5d9a2aa759cf-2017-08-01T16:41:08+01:00",
    "date": "2017-08-01T16:41:08+01:00",
    "ocid": "ocds-b5fd17-a5962349-bb98-4ea4-8a68-5d9a2aa759cf",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_144548/602441",
        "title": "The Pensions Ombudsman IT Managed Service",
        "description": "The Pensions Ombudsman (TPO) has a requirement for an IT Managed Service. TPO has organised its requirements into 9 high level service headings: Platform, IDaam, Desktop, Hardware and Software, Telephony, Support and Reporting, Integration, Governance and Compliance and Innovation. In April 2018, TPO will relocate to a new Government Hub in London at 10 South Colonnade, E14 4PU. This means that the successful supplier will be required to deliver services in the existing TPO dedicated office, 11 Belgrave Road, London, SW1V 1RB and at the appropriate point switch the services over to the new site (E14). TPO intends to award one contract for a period of 3 years with the option to extend this initial period for a further period of up to 1 year. The estimated value includes the extension period. Additional information: Please refer to the full Contract Notice and Supplier Questionnaire for details of this opportunity.",
        "datePublished": "2017-08-01T16:41:08+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SW1V 1RB"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 1200000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2017-08-29T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2017-12-01T00:00:00Z",
            "endDate": "2021-11-30T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/e0a2b48a-631f-4e73-bf51-e540a17cd8c7",
                "datePublished": "2017-08-01T16:41:08+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Link to eSourcing Portal",
                "url": "https://dwp.bravosolution.co.uk"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-63458",
            "name": "Department for Work and Pensions",
            "identifier": {
                "legalName": "Department for Work and Pensions"
            },
            "address": {
                "streetAddress": "DWP, Phase 2, West Wing, Pink Zone, Floor 2, Peel Park, Brunel Way",
                "locality": "Blackpool",
                "postalCode": "FY4 5ES",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Liz Johnstone",
                "email": "liz.johnstone@dwp.gsi.gov.uk",
                "telephone": "01253 845646"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-63458",
        "name": "Department for Work and Pensions"
    }
}