Tender

SDC - UBUS Booking Centre (CANCELLED)

COVENTRY - SOLIHULL - WARWICKSHIRE

This public procurement record has 3 releases in its history.

TenderAmendment

25 Mar 2020 at 10:20

TenderAmendment

17 Mar 2020 at 12:04

Tender

10 Mar 2020 at 16:18

Summary of the contracting process

Stratford-on-Avon District Council is currently initiating a tender for the SDC - UBUS Booking Centre, targeting the transport services industry, specifically focused on community transport booking facilities. The procurement is classified under the CPV code 79512000, which pertains to call centre services, and is being conducted through an open procedure below the threshold. The tender period concludes on 9th April 2020, while the contract period is set to commence from 20th July 2020 and will last until 21st July 2023. The service delivery address is in Stratford-Upon-Avon, within the West Midlands region, UK, with potential fluctuations in demand anticipated due to service expansions.

This tender represents a significant opportunity for businesses within the service sector, particularly those specialising in transport logistics or booking systems. Companies with capabilities in providing call centre services and scheduling software for community transport services would be particularly well-suited to compete for this contract. Additionally, small and medium-sized enterprises (SMEs) are encouraged to apply, given the determination of the buyer to support suitable local providers that can effectively meet the enhanced demand projected for the UBUS service.

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Notice Title

SDC - UBUS Booking Centre (CANCELLED)

Notice Description

Stratford-on-Avon District Council is seeking an organisation to provide a booking centre facility for the UBUS dial a ride community transport service to enable registered UBUS users to book their journey on the service. The booking centre will operate between the hours of 0800 and 1830 Monday - Friday. Appropriate route scheduling software will be necessary to determine routes for five vehicles. As the expanded UBUS service will allow same day bookings where possible, the provider will supply equipment for each of the five UBUS vehicles so any alterations to schedules are received immediately by drivers. There are currently 30 calls per day approximately. It is anticipated the new UBUS service will have higher demand than the current service as it will operate longer hours and accept concessionary bus passes. It is difficult to predict what the demand will be on the new service. With changes proposed to some local Flexibus services within the District, and having reviewed the passenger figures of those services, if we assume all affected Flexibus passengers register with UBUS and make a minimum of one return journey per week, there could be an additional 60 calls per week. This does not take into account other potential users who may now be attracted to the service as they can use their concessionary pass. Additional information: Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a7098698-f972-4371-8a72-aecb55418403
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2adf46b6-8a95-48b4-8267-2f7c310dd50f
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 20205 years ago
Submission Deadline
9 Apr 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Jul 2020 - 21 Jul 2023 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
COVENTRY - SOLIHULL - WARWICKSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICKSHIRE
Postcode
CV37 6HX
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)

Local Authority
Stratford-on-Avon
Electoral Ward
Stratford Guildhall & Bridgetown
Westminster Constituency
Stratford-on-Avon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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