Award

HPFT, HCT - Catering Services

HERTFORDSHIRE NHS PROCUREMENT

This public procurement record has 3 releases in its history.

Award

17 Feb 2021 at 17:09

Award Notice
TenderAmendment

19 Feb 2020 at 10:44

Tender Notice
Tender

14 Feb 2020 at 13:36

Tender Notice
Summary of the contracting process

The Hertfordshire NHS Procurement is conducting a selective tender process for catering services in collaboration with the Hertfordshire Partnership University NHS Foundation Trust (HPFT) and Hertfordshire Community NHS Trust (HCT). The contract, valued at £15 million, encompasses various sub-services including patient and non-patient catering and a helpdesk function. The awarded contracts will commence on 1st April 2021 and will run until 31st March 2026. The procurement is located in the East of England, with the tender period concluding on 28th August 2020. This process utilises a restricted procedure due to the contract's monetary threshold.

This tender offers significant opportunities for businesses in the catering and facilities management sectors, especially for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that can provide flexible and high-quality catering services tailored to healthcare environments will be particularly well-suited to compete. Successful candidates must demonstrate a strong understanding of the distinct requirements of health service settings and the ability to deliver consistent support across multiple sites.

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Notice Information

Notice Title

HPFT, HCT - Catering Services

Notice Description

The Hertfordshire Partnership University NHS Foundation Trust (HPFT) and Hertfordshire Community NHS Trust (HCT) (the "Authorities") joined together in a collaborative procurement, to procure their catering services, to a mixed multi-site, multi stakeholder portfolio. The Authorities have a mix of inpatient, outpatient and administration areas making up their core service. The preferred bidder has (subject to certain Trust specific variances) been awarded two identical catering service contracts, one with HPFT and the other with HCT. Both contracts have a contract commencement date of 1st April 2021. The catering service provision is made up of the following sub-services: 1. Patient catering; 2. Non patient catering; and 3. Helpdesk. The objectives of this procurement are as follows: 1. The provision of catering services which are supportive of, and enhance the diverse core services associated with the Authorities property portfolios; 2. Provision of a quality catering service which represents value for money without compromising on quality and service delivery; 3. A transparent service provision in terms of both task delivery and cost; 4. The provision of continuity of service, processes, systems and procedures across all properties; 5. A consistent service delivery across the Authorities diverse property portfolios; 6. A partnership approach with a catering service provider that delivers on service, and understands the explicit and implicit needs and values of the Authorities; 7. A collaborative approach to catering service delivery which interfaces with the Authorities other FM service providers; 8. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and 9. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contracts. The Authorities sought a Service Provider that is able to deliver the above objectives within a healthcare environment, embracing and working in partnership with both Trusts and their clients, so future aspirations can be exceeded. Furthermore, the Authorities sought a Service Provider that appreciates that expectations and priorities of the catering service are unique to each type of property, and thus shall adopt an approach that is properly specific, proactive and responsive. The Authorities procured additional facilities management services (Hard Facilities Management and Soft Facilities Management) under separate tender processes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ac023eaa-462d-47f0-884c-e4f0120b67f5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/54b9d541-1a4b-4400-a014-e212c53a11db
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

CPV Codes

55520000 - Catering services

Notice Value(s)

Tender Value
£15,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£15,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20215 years ago
Submission Deadline
28 Aug 2020Expired
Future Notice Date
Not specified
Award Date
5 Feb 20215 years ago
Contract Period
31 Mar 2021 - 31 Mar 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HERTFORDSHIRE NHS PROCUREMENT
Contact Name
Alex Trollope
Contact Email
alex.trollope@nhs.net
Contact Phone
01707 356155

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Post Town
St Albans
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

MITIE FM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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