Award

GP SMS Smart Messaging

ATTAIN HEALTH MANAGEMENT SERVICES LTD

This public procurement record has 1 release in its history.

Award

20 Jun 2025 at 13:58

Award Notice
Summary of the contracting process

The NHS Mid and South Essex Integrated Care Board has concluded the awarding stage of a procurement process for a GP SMS Smart Messaging tool, with British Telecom (BT) Ltd selected as the preferred supplier. The contract, valued at £889,848 with VAT included, will run from 18 April 2025 to 17 March 2027, with no extension options. This procurement falls under the Short Message Service (SMS) services industry category and covers the East of England in the United Kingdom. Conducted as a selective process, this tender capitalised on a call-off from the Crown Commercial Services Network Services 3 framework (Lot 4b Digital Communicative Services), adhering to the PCR15 guidelines.

This contract offers significant opportunities for businesses specialising in digital communication services, particularly those capable of integrating with medical practice systems for enhanced patient interaction. SMEs and VCSEs might find this tender aligns with their technological capabilities and market growth objectives, specifically if they can leverage such services to offer efficient communication solutions to healthcare providers. As the dynamics of healthcare communication evolve, businesses with innovative approaches in facilitating patient engagement through SMS services could benefit from exploring similar tenders and framework agreements in this sector.

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Notice Information

Notice Title

GP SMS Smart Messaging

Notice Description

The Contracting Authority (NHS Mid and South Essex Integrated Care Board) has awarded a Call-Off Contract for provision of a GP SMS Smart Messaging tool for primary care in accordance with the Public Contracts Regulations 2015, using via a compliant Call-Off under the Crown Commercial Services (CCS) Network Services 3 (RM6116); Lot 4b Digital Communicative Services As a result of the evaluation undertaken, British Telecom (BT) Ltd was selected as Preferred Bidder. The 'British Telecom ' provision has a GP SMS Smart Messaging tool for Primary Care SMS Smart messaging links to the practice clinical system allowing messages to be sent to patients as confirmation of appointment, cancellation, practice notifications and other messaging requirement. The contract commences on 18/04/2025 and expires 17/03/2027. The aggregate contract value awarded is PS889,848.00 including VAT (PS418,380.00 year 1 per annum and PS471,468.00 year 2 per annum ) and there is no option to extend. The Procurement Act guidance (Guidance: transitional and saving arrangements (HTML) - GOV.UK) states that any contracts awarded through a framework agreement under the previous legislation will continue to be managed in accordance with that legislation. As such, this call-off contract awarded under Crown Commercial Services (CCS) Network Services 3 (RM6116); Lot 4b Digital Communicative Services Framework that was established on 23/05/2023 under the PCR15 will continue to require publication of the relevant notices for that framework under the PCR15 until the call-off contract is terminated (for whatever reason), even if the framework itself has ended. This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least PS30,000 inclusive of VAT in accordance with the PCR15.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-adb910aa-0a8e-4c2d-b8f6-666a0ebff2a4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/33733109-57c7-44dc-b925-b6a0e30e9a49
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64212100 - Short Message Service (SMS) services

Notice Value(s)

Tender Value
£889,848 £500K-£1M
Lots Value
Not specified
Awards Value
£889,848 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jun 20258 months ago
Submission Deadline
1 Apr 2025Expired
Future Notice Date
Not specified
Award Date
31 Mar 202510 months ago
Contract Period
17 Apr 2025 - 17 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ATTAIN HEALTH MANAGEMENT SERVICES LTD
Contact Name
NHS Mid and South Essex Integrated Care Board
Contact Email
esther.pettigrew@attain.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BASILDON, ESSEX
Postcode
SS14 3HG
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
Not specified
Local Authority
Basildon
Electoral Ward
Fryerns
Westminster Constituency
Basildon and Billericay

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH TELECOM (BT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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