Tender

Provision of Merchant Acquirer services

DRIVER AND VEHICLE LICENCING AGENCY

This public procurement record has 1 release in its history.

Tender

08 May 2020 at 07:50

Tender Notice
Summary of the contracting process

The Driver and Vehicle Licensing Agency (DVLA) is currently inviting tenders for the "Provision of Merchant Acquirer services" within the financial consultancy and transaction processing sector. This procurement process is in the tender stage and is set to close on 19 May 2020, with the contract expected to commence on 1 May 2021 and run until 30 April 2023. The services will be delivered across various locations, including the UK and overseas territories, which encompass a significant volume of transactions related to vehicle licensing and other DVLA services for customers.

This tender presents substantial opportunities for SMEs that specialise in payment processing and financial services. Companies that can demonstrate expertise in handling high transaction volumes, as well as reliable integration with DVLA’s digital platforms, would be particularly well-suited to compete. The successful bidder is expected to support the DVLA’s wide-ranging online and offline transaction needs, thus enhancing their service delivery capacity while fostering business growth within this critical public sector framework.

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Notice Information

Notice Title

Provision of Merchant Acquirer services

Notice Description

Supplier engagement for market research required. DVLA's current Merchant Acquirer (MA) contract allows DVLA to accept credit and debit card payments from card issuing banks. The MA Contract supports a payment option for collection of receipts including Vehicle Excise Duty (VED) for customers transacting online, via Interactive Voice Recognition (IVR), by telephone to DVLA (including DVLA Contact Centre) and face to face at DVLA Reception processing an average of 28 million transactions per annum. Other key DVLA services also utilise the MA as follows: *Personalised Registrations Online; *Driver Licence Online; *Digital Tachograph System; *Trailers; *Duplicate Driving Licences (D90); *Electronic Vehicle Licensing (EVL); *Registration of Number Plate Suppliers; *Duplicate Vehicle Registration Documents (V62); *Drivers Returned Cheques; *Sale of Marks; *Vehicle Excise Duty (VED) Casework; *Enforcements; *Reception *Online Enforcement Penalty Payments

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ae38df71-6ce6-4d03-aafe-07e678c96471
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/20531bac-5744-4090-b4e0-7519678f5e7f
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66170000 - Financial consultancy, financial transaction processing and clearing-house services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 May 20205 years ago
Submission Deadline
19 May 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Apr 2021 - 30 Apr 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DRIVER AND VEHICLE LICENCING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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