Notice Information
Notice Title
804/2019 Parking ICT Case Management System & ANPR Cameras Procurement
Notice Description
Croydon is procuring a back office parking administration IT system and a network of ANPR cameras. This procurement is for a direct replacement of an existing back office ICT system and for the supply and support of ANPR cameras to issue and process Penalty Charge Notices. The replacement of the current parking ICT system presents the service the opportunity to make improvements in the areas of * Usability and efficiency * Automation * Customer experience and contact * Compliance with audit requirements in relation to permit payment reconciliation There are 2 Lots: * Lot 1 - Reprocurement of the Parking ICT case management system (Back Office System) * Lot 2 - Supply, installation, support and maintenance of new ANPR cameras and camera management system as required throughout the life of the contract. The support and maintenance of existing ANPR cameras. Contract length is anticipated to be 10 years for both Lots. The back office systems will be remotely hosted: in line with the Croydon Digital strategy adopting Cloud first. We are seeking to take advantage of potential efficiencies and new functionality that may now exist or is currently being developed and a long contract term is being sought, in order to provide stability and to form a long term relationship with suppliers. We want a system that will enable the processing and issue of Parking Dispensations, Suspensions and the collection of payments, which is currently a manual process that takes place outside of the back office system. A drive to manage the environmental impact of vehicular traffic in the borough, means that the introduction of emissions based permits and diesel surcharging occurred in 2019 / 2020 is also part of requirements. Examples of new functionality we require include emissions based permits, diesel surcharging, improved customer payment systems, issuing of and payment for parking dispensations through the back office system and associated web interfaces. Self-service by customers when changing vehicles associated with permits and the ability to assign and track pay and display machine faults and repairs. More robust data available to Civil Enforcement Officers, to enable them to confidently issue PCNs knowing that a check with the database of paid for parking sessions has taken place. In the future, we are exploring the ability to issue virtual permits, removing the need for paper permit printing and enabling a permit to be issued, updated or cancelled in real time - improving the customer experience.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-ae5735ed-a68c-4530-959e-285b70f99e96
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/7dc65f7f-0c3d-48b1-9445-55f4ec8b870f
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £10,500,000 £10M-£100M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 29 Jul 20205 years ago
- Submission Deadline
- 1 Sep 2020Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 31 May 2021 - 31 May 2031 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CROYDON COUNCIL
- Contact Name
- Cathryn Belletty
- Contact Email
- cathryn.belletty@croydon.gov.uk
- Contact Phone
- +44 2084071318
Buyer Location
- Locality
- CROYDON
- Postcode
- CR0 1EA
- Post Town
- Croydon
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI6 Outer London - South
- Small Region (ITL 3)
- TLI62 Croydon
- Delivery Location
- Not specified
-
- Local Authority
- Croydon
- Electoral Ward
- Fairfield
- Westminster Constituency
- Croydon West
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/7dc65f7f-0c3d-48b1-9445-55f4ec8b870f
29th July 2020 - Opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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