-
Contract Timeline
- Publication Date
-
5th February 2025 15:53:23 PM
- Tender Deadline
-
20th February 2025 23:59:00 PM Expired
-
Contract Summary
ICT Services of Sandwell Metropolitan Borough Council wishes to extend four HPE support and maintenance agreements which are due to expire on the 31st March 2025. To maintain service provision, ICT Services are now inviting HPE resellers to submit a renewal quotation for period 1st April 2025 to 31st March 2026. Existing Service Agreement details: If you are interested in submitting a quotation, please send a project correspondence to the portal to request the agreement ID's and serial numbers document. Below is a summary of the four agreements (in the format Document ID, Number of servers, Product): 1, 1 , 843374-425 2, 2, 843374-425 3, 3, 843374-425 4, 24, 755258-B21 The level of cover being requested is: HPE Tech Care Essential SVC to include onsite engineering support, replacement parts, technical support and general technical guidance. Key points to take into consideration when completing the tender response. o It is a key requirement that the support and maintenance agreement is backed to HPE and that ICT Services can continue to raise incidents and service requests directly with HPE in full for each service agreement. Any proposals not utilising direct HPE support will be rejected. Q. Is the hardware and software support in your proposal backed directly to HPE? [YES|NO] o Please provide one single quotation covering all four agreements. o Each quotation needs to be linked to the correct HPE agreement number and sub-total for that quotation with a final total covering all four agreements. o We do not want to consolidate all four agreements into a new single agreement ID for logistical reasons. Additional information: Please submit a project correspondence requesting the agreement IDs and serial number documents. All quotes will need to be submitted on the In-Tend portal. Is a Recurrent Procurement Type? : No
-
Contract Details
- Open Contracting ID
-
ocds-b5fd17-afc534f7-a593-4850-a23d-ab939da276bd
- Publication Source
-
Contracts Finder
- Procurement Stage
-
Tender
- Procurement Method
-
Open
- Procurement Method Details
-
Open Procedure (below Threshold)
- Procurement Category
-
Services
- Tender Suitability
-
- Framework / DPS
-
Contract Classification
- CPV Code(s)
-
48800000
48820000
48821000
48822000
72100000 - CPV Division(s)
-
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
Awarding Authority
SANDWELL METROPOLITAN BOROUGH COUNCIL
- Buyer Name
-
Balbir Bhogal
- Buyer Email
-
balbir_bhogal@sandwell.gov.uk
- Buyer Phone
-
0121 569 6000
- Buyer Address
-
Freeth Street, Oldbury
West Midlands
B69 3DB
United Kingdom