Tender

HPE support and maintenance agreements

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

05 Feb 2025 at 15:53

Tender Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council has initiated a tender process for HPE support and maintenance agreements, under the industry category of servers and ICT services. The services are to be delivered in West Midlands, UK, with the contract period starting from 1 April 2025 and ending on 31 March 2026. The procurement is in the tender stage with an open procedure method, and the deadline for submission of quotations is set for 20 February 2025. The procurement involves extending four existing HPE support agreements, each covering multiple servers, and requiring specific technical support services including onsite engineering support and replacement parts.

This tender presents notable opportunities for HPE resellers and businesses specialising in ICT and technical support services. Businesses capable of providing comprehensive support directly backed by HPE and demonstrating the ability to manage separate service agreements efficiently are well-suited to compete. The contract is geared towards maintaining critical ICT services, making it an attractive opportunity for firms aiming to secure long-term engagements with public sector entities. By participating in this procurement, businesses have the potential to enhance their portfolios and establish stronger relationships with municipal clients.

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Notice Information

Notice Title

HPE support and maintenance agreements

Notice Description

ICT Services of Sandwell Metropolitan Borough Council wishes to extend four HPE support and maintenance agreements which are due to expire on the 31st March 2025. To maintain service provision, ICT Services are now inviting HPE resellers to submit a renewal quotation for period 1st April 2025 to 31st March 2026. Existing Service Agreement details: If you are interested in submitting a quotation, please send a project correspondence to the portal to request the agreement ID's and serial numbers document. Below is a summary of the four agreements (in the format Document ID, Number of servers, Product): 1, 1 , 843374-425 2, 2, 843374-425 3, 3, 843374-425 4, 24, 755258-B21 The level of cover being requested is: HPE Tech Care Essential SVC to include onsite engineering support, replacement parts, technical support and general technical guidance. Key points to take into consideration when completing the tender response. o It is a key requirement that the support and maintenance agreement is backed to HPE and that ICT Services can continue to raise incidents and service requests directly with HPE in full for each service agreement. Any proposals not utilising direct HPE support will be rejected. Q. Is the hardware and software support in your proposal backed directly to HPE? [YES|NO] o Please provide one single quotation covering all four agreements. o Each quotation needs to be linked to the correct HPE agreement number and sub-total for that quotation with a final total covering all four agreements. o We do not want to consolidate all four agreements into a new single agreement ID for logistical reasons. Additional information: Please submit a project correspondence requesting the agreement IDs and serial number documents. All quotes will need to be submitted on the In-Tend portal. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-afc534f7-a593-4850-a23d-ab939da276bd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fa5233ed-3577-4c48-a664-302d6ca4158c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48800000 - Information systems and servers

48820000 - Servers

48821000 - Network servers

48822000 - Computer servers

72100000 - Hardware consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Feb 20251 years ago
Submission Deadline
20 Feb 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 3DB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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