Notice Information
Notice Title
CRM Software Subscriptions, User Support and Technical Services
Notice Description
G Cloud 14 Call-Off Contract awarded via Lot 2: Cloud Software and Lot 3: Cloud Support to enable and support the Buyer to use Zendesk Suite - Enterprise effectively for the purpose it intends, through the supply of relevant subscriptions, user support and, as required, associated professional services.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-b0f67825-03e8-4ccf-8226-c9acbf0c6d7a
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/78d6c67f-c1cb-4857-a2ba-dcd212774a3c
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48333000 - Contact management software package
Notice Value(s)
- Tender Value
- £200,241 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £200,241 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 14 Aug 20256 months ago
- Submission Deadline
- 24 Jun 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 14 Jul 20257 months ago
- Contract Period
- 18 Jul 2025 - 18 Jul 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE PLANNING INSPECTORATE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BRISTOL
- Postcode
- BS1 6PN
- Post Town
- Bristol
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK5 West of England
- Small Region (ITL 3)
- TLK51 Bristol, City of
- Delivery Location
- TLK South West (England)
-
- Local Authority
- Bristol, City of
- Electoral Ward
- Lawrence Hill
- Westminster Constituency
- Bristol East
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/78d6c67f-c1cb-4857-a2ba-dcd212774a3c
14th August 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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