Award

Alcium CRM Software

DURHAM COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

15 Nov 2024 at 10:57

Summary of the contracting process

Durham County Council has completed the procurement process to acquire Alcium CRM Software for their Employability Durham team. This initiative aims to enhance the recording of client information for the employment and skills programme, facilitating efficient performance management for funders and senior management. The procurement falls under the industry category of Software package and information systems (CPV code 48000000) and is located in the North East of the United Kingdom. The contract has been awarded to Alcium Software Limited, starting on 1st September 2024 and continuing until 31st August 2028. The tender, conducted via a selective procurement method as a call-off from a framework agreement, had its procurement stage tagged as 'award' with the final award date being 31st August 2024.

This tender presents significant growth opportunities for businesses specialising in CRM software solutions, particularly those capable of serving public sector clients. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would find this procurement well-suited, given the suitability criteria highlighted. Engaging in this contract can provide a stable, long-term business relationship with Durham County Council, fostering experience and reputation in the public sector software market. The project's focus on high-efficiency information management indicates a demand for innovative and reliable software solutions.

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Notice Title

Alcium CRM Software

Notice Description

The Employability Durham team need to procure a CRM system to allow them to record client information for those clients that they support through the delivery of their employment & skills programme. This will allow us to record information in a more efficient and productive way that easily allows us to provide performance management information for funders and senior managers.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b26081a7-d11f-48e8-8bcd-5b7aa7668384
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9886a6b0-589f-4e1b-b822-922101edd276
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£44,672 Under £100K
Lots Value
Not specified
Awards Value
£44,672 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Nov 20241 years ago
Submission Deadline
30 Aug 2024Expired
Future Notice Date
Not specified
Award Date
30 Aug 20241 years ago
Contract Period
31 Aug 2024 - 31 Aug 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5UL
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)

Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

ALCIUM SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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