Tender

GB-Liverpool: Supply of a Customer Relationship Management System

LIVERPOOL SCHOOL OF TROPICAL MEDICINE

This public procurement record has 1 release in its history.

Tender

04 Jun 2021 at 14:50

Tender Notice
Summary of the contracting process

The Liverpool School of Tropical Medicine is currently conducting an open tender process for the supply of a Customer Relationship Management (CRM) system, aimed at enhancing internal strategic insights through consolidated data. The tender was published on 4th June 2021, with a closing date for submissions set for 15th June 2021. The anticipated contract value is £500,000, covering a period from 1st September 2021 to 31st August 2023. This project falls under the services category within the software industry, specifically for Customer Relation Management software, and will be delivered in the North West region of the United Kingdom.

This tender presents significant growth opportunities for businesses, particularly those specialising in CRM solutions and data analytics. Companies that can showcase user-friendly functionalities and demonstrate a clear return on investment through their product will be particularly well-suited to participate. As LSTM seeks a centralised CRM system across multiple departments, competitive bidding is encouraged for firms capable of addressing complex partnership needs and enhancing strategic decision-making capabilities.

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Notice Information

Notice Title

GB-Liverpool: Supply of a Customer Relationship Management System

Notice Description

This is an invitation to Tender for the Supply of a Customer Relationship Management System. As LSTM increasingly work with multiple and complex partnerships across the organisation, the value of consolidating data to enable more strategic insights has become apparent. The introduction of a centralised CRM system at LSTM that serves all departments is a significant milestone and reflects a strategic investment by LSTM in enhancing our External Relations agenda. The CRM needs to be user friendly and demonstrate return on investment through its functionality and ability to facilitate the analysis of data that will inform strategic decision making and reporting Additional information: Please note the value advertised is the value if a five year contract were to be awarded (5 x PS30,000 per year). Please ensure you review all documents prior to submitting your bid. To support you with this tender and answer any questions you have regarding the specification in section 5, we will be hosting an online session for all tenderers to meet the tender panel. This session will be held at 15.00, 10 June 2021. If you would like to attend, please email purchasing@lstmed.ac.uk and we will forward the meeting invite to you.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b5cad960-cc82-4c6d-8477-8aab0a575dbd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/83d039e3-b2df-42f0-ad2c-32355e88bd5e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20214 years ago
Submission Deadline
15 Jun 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Aug 2021 - 31 Aug 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL SCHOOL OF TROPICAL MEDICINE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 5QA
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)
Local Authority
Liverpool
Electoral Ward
Brownlow Hill
Westminster Constituency
Liverpool Riverside

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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