Award

IDAM support partner

POST OFFICE

This public procurement record has 1 release in its history.

Award

13 Jun 2025 at 09:29

Summary of the contracting process

The Post Office has awarded a contract titled "IDAM support partner" to ACCENTURE (UK) LIMITED. This contract, under the IT services category, involves supporting a new IDAM solution. This process was carried out under a selective procurement method, specifically a call-off from a framework agreement, and the current stage is Award. Key dates include the contract period starting on 28 May 2025 and ending on 28 May 2029. The award was activated on 9 April 2025, and the project's location is within the United Kingdom. The total contract value is £310,400.

This tender presents substantial growth opportunities for businesses specialising in managed IT services, particularly those with established capacities in operational support and maintenance of IT systems. Businesses that are suitable to compete in such tenders are typically small and medium-sized enterprises (SMEs) with expertise in working alongside larger IT service providers and with capabilities in incident, problem management, and proactive service maintenance. This contract offers a substantial engagement over a four-year period, allowing for stable revenue generation and partnership opportunities with a prominent organisation like the Post Office.

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Notice Title

IDAM support partner

Notice Description

Post Office require a managed service provider to support the new IDAM solution when it goes live, working collaboratively with Post Office's internal support teams and ForgeRock's support function as required. This support will include ongoing operation and maintenance of the service to ensure suitable service levels are maintained, including incident and problem management, as well as proactive maintenance.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/79986bf8-d780-432b-aa88-19704ba0af7d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£310,400 £100K-£500K
Lots Value
Not specified
Awards Value
£310,400 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jun 20258 months ago
Submission Deadline
20 Mar 2025Expired
Future Notice Date
Not specified
Award Date
8 Apr 202510 months ago
Contract Period
27 May 2025 - 28 May 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POST OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ACCENTURE (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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