Planning

Peer to Peer Engagement Platform

UNIVERSITY OF CENTRAL LANCASHIRE

This public procurement record has 1 release in its history.

Planning

21 Nov 2023 at 12:02

Summary of the contracting process

The University of Central Lancashire is planning a procurement process for a "Peer to Peer Engagement Platform". The platform aims to facilitate peer-to-peer engagement between current and prospective students. The University seeks a software package and information systems under the CPV classification ID 48000000. The procurement stage is at the planning phase with an engagement end date set for November 27, 2023, and the delivery address is in PRESTON, postal code PR1 2HE.

This tender opportunity from the University of Central Lancashire is suitable for small and medium-sized enterprises (SMEs) interested in providing software solutions for educational institutions. Businesses specialising in software packages and information systems, particularly those with experience in developing engagement platforms for universities, are well-suited to bid for this tender. The engagement platform should support various functions, including lead generation, peer-to-peer conversations, user-generated content, and chatbot functionality, aligning with the University's objectives to enhance brand awareness and student recruitment efficiency.

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Notice Title

Peer to Peer Engagement Platform

Notice Description

Peer-to-peer engagement between current students, staff and prospective students, with current student voice surfaced authentically, thus representing our University and who we are, proves to be a critical tool for building brand awareness, nurturing and conversion of prospects to enrolled students. The External Relations Service within the University is looking to find the right peer-to-peer platform, using our very own current students, that will enable us to engage with prospective students in the most efficient and cost-effective way. This should be achieved right from the start of the student recruitment funnel via maximum possible exposure to help us increase initial brand awareness through to the final stages of recruitment and enrolment. We want the software platform to help us achieve the following: 1) Increase our University brand awareness, acting as a lead generation tool by pushing our student ambassador profiles in front of prospective students when they peruse HE websites, and in particular UCAS (University and Colleges Admissions Service) as well as other major educational portals. 2) Enable us to connect with prospects through peer-to-peer conversations (staff, students) and peer content in a managed way that will assist relevant staff in the service to appropriately monitor and manage the student ambassadors in terms of time spent and quality, enabling the administrators to access conversations and intervene where there is inappropriate content 3) Surface user generated content, and through insights from engagement levels the system to provide content suggestions to student ambassadors and staff for further development 4) Fill prospects' queries through readily available content found on our website (like chatbot functionality) up to the point where the prospect is then matched and triaged to the right ambassador (staff or student) to continue a meaningful further conversation with the prospect. This should provide further efficiency in how ambassadors' time is spent and managed. 5) Surface our student and/or staff profiles as well as content across our website flexibly and in a customised way to drive traffic to conversations with prospective students If this is something that you are able to meet then please send a summary proposal / capability document to nismail4@uclan.ac.uk by the specified closing date

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c0241573-e8df-4b18-a830-58bd7daed836
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Nov 20232 years ago
Submission Deadline
Not specified
Future Notice Date
27 Nov 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF CENTRAL LANCASHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PRESTON
Postcode
PR1 2TQ
Post Town
Preston
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
Not specified

Local Authority
Preston
Electoral Ward
City Centre
Westminster Constituency
Preston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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