Tender

Direct Routing (Replacement of Openscape PBX to Teams Telephone System)

SOMERSET COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

20 Nov 2020 at 15:58

Tender Notice
Summary of the contracting process

Somerset County Council is seeking suppliers for the "Direct Routing (Replacement of Openscape PBX to Teams Telephone System)" project, which falls under the installation services sector. The procurement process is currently in the Tender stage, with a deadline for submissions set for 4th December 2020. This contract, valued at £120,000, involves the implementation of a cloud-based solution for inbound and outbound calls using Microsoft Teams, aimed at transitioning from the existing PBX system. The service location is in Taunton, England, and the open procurement method encourages broad participation.

This tender presents significant growth opportunities for businesses specialising in telecommunications equipment and services. Companies that can provide integration solutions for cloud telephony, SIP connections, and systems management will be particularly well-suited to compete. Additionally, small and medium-sized enterprises (SMEs) are encouraged to participate, enabling diverse suppliers to engage in improving the council's communication infrastructure while expanding their own capabilities and market presence.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Direct Routing (Replacement of Openscape PBX to Teams Telephone System)

Notice Description

Currently SCC have an on prem PBX (Openscape) and SBC located at our main office (County hall). Calls are currently delivered into the PBX via a 150-sip channel connection from our current supplier (BT). Outbound calls are routed via 60 ISDN30 channels. Calls to and from branch sites are routed over the WAN. Staff working from home connect via VPN to the telephony system to make and receive calls. SCC roadmap is to move most of the IT service into the cloud. SCC have already the moved most of its IT service into Microsoft Azure cloud services. SCC are currently using Microsoft Teams for chat and internal calling and are now looking to use it for external DDI calling. SCC have already purchased E5 licenses and Microsoft phone system is now available to us. SCC require a supplier to provide a direct routing cloud solution for inbound and out outbound calling to and from MS Teams. The new supplier will provide a sip link (150 channels) from their platform via SCC's internet connection to the legacy PBX located at County Hall for inbound calls. The supplier will manage OOH the porting/migration of our DDI ranges (see Openscape numbers doc) from the current supplier to their platform and route inbound calls directly into the legacy PBX. The sip circuit will be required for a min of 6 months. The new supplier will provide a sip link (150 channels) from their platform to SCC's Microsoft tenant for inbound and outbound calls to Teams Phone System. Calls will route from SCC's Microsoft tenant via SCC's express route into County Hall and will break out of SCC's internet connection to staff WFH and route across SCC's WAN for staff located at remote sites. New supplier will assist SCC staff on the setup of Team Telephone system (see appendix Y doc). SCC staff will then migrate individual DDI and hunt group numbers from legacy PBX to Teams telephone System in a phased approach. *SCC must have control over the migration and be able to migrate individual numbers from our DDI ranges hosted by the new supplier*. Once the migration has been completed the sip circuit provided by the new supplier connected to the legacy PBX will be ceased and SCC will decommission the legacy PBX. Additional information: Please express your interest through the Suppling the South West portal. You will need to log in and express an interest in the opportunity to access the documentation and submit a bid.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bbc792e1-3a96-4421-bad8-b9aa50cd0cc1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/50d16d85-1ec7-4c49-8ee1-c3e2f482a527
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

51 - Installation services (except software)

CPV Codes

32500000 - Telecommunications equipment and supplies

51000000 - Installation services (except software)

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Nov 20205 years ago
Submission Deadline
4 Dec 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
4 Jan 2021 - 3 Jan 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOMERSET COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TAUNTON
Postcode
TA1 4DY
Post Town
Taunton
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
Not specified
Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-bbc792e1-3a96-4421-bad8-b9aa50cd0cc1-2020-11-20T15:58:45Z",
    "date": "2020-11-20T15:58:45Z",
    "ocid": "ocds-b5fd17-bbc792e1-3a96-4421-bad8-b9aa50cd0cc1",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SOMRTD001-DN511836-00550092",
        "title": "Direct Routing (Replacement of Openscape PBX to Teams Telephone System)",
        "description": "Currently SCC have an on prem PBX (Openscape) and SBC located at our main office (County hall). Calls are currently delivered into the PBX via a 150-sip channel connection from our current supplier (BT). Outbound calls are routed via 60 ISDN30 channels. Calls to and from branch sites are routed over the WAN. Staff working from home connect via VPN to the telephony system to make and receive calls. SCC roadmap is to move most of the IT service into the cloud. SCC have already the moved most of its IT service into Microsoft Azure cloud services. SCC are currently using Microsoft Teams for chat and internal calling and are now looking to use it for external DDI calling. SCC have already purchased E5 licenses and Microsoft phone system is now available to us. SCC require a supplier to provide a direct routing cloud solution for inbound and out outbound calling to and from MS Teams. The new supplier will provide a sip link (150 channels) from their platform via SCC's internet connection to the legacy PBX located at County Hall for inbound calls. The supplier will manage OOH the porting/migration of our DDI ranges (see Openscape numbers doc) from the current supplier to their platform and route inbound calls directly into the legacy PBX. The sip circuit will be required for a min of 6 months. The new supplier will provide a sip link (150 channels) from their platform to SCC's Microsoft tenant for inbound and outbound calls to Teams Phone System. Calls will route from SCC's Microsoft tenant via SCC's express route into County Hall and will break out of SCC's internet connection to staff WFH and route across SCC's WAN for staff located at remote sites. New supplier will assist SCC staff on the setup of Team Telephone system (see appendix Y doc). SCC staff will then migrate individual DDI and hunt group numbers from legacy PBX to Teams telephone System in a phased approach. *SCC must have control over the migration and be able to migrate individual numbers from our DDI ranges hosted by the new supplier*. Once the migration has been completed the sip circuit provided by the new supplier connected to the legacy PBX will be ceased and SCC will decommission the legacy PBX. Additional information: Please express your interest through the Suppling the South West portal. You will need to log in and express an interest in the opportunity to access the documentation and submit a bid.",
        "datePublished": "2020-11-20T15:58:45Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "51000000",
            "description": "Installation services (except software)"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "32500000",
                "description": "Telecommunications equipment and supplies"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 120000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2020-12-04T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2021-01-04T00:00:00Z",
            "endDate": "2024-01-03T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/50d16d85-1ec7-4c49-8ee1-c3e2f482a527",
                "datePublished": "2020-11-20T15:58:45Z",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-49610",
            "name": "Somerset County Council",
            "identifier": {
                "legalName": "Somerset County Council"
            },
            "address": {
                "streetAddress": "County Hall",
                "locality": "Taunton",
                "postalCode": "TA1 4DY",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Kyesha Henson",
                "email": "commercialandProcurement@somerset.gov.uk",
                "telephone": "03001232224"
            },
            "details": {
                "url": "https://www.supplyingthesouthwest.org.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-49610",
        "name": "Somerset County Council"
    }
}