Tender

Provision of an ITSM and ITAM Solution

SUSSEX POLICE

  • Contract Timeline

    Publication Date

    28th February 2024 15:20:50 PM

    Tender Deadline

    5th April 2024 11:00:00 AM   Expired

  • Contract Summary

    Provision of IT Service Management and IT Asset Management Solution to be uses across Surrey Police and Sussex Police Additional information: Sussex and Surrey Police (S&SP) aims to replace their existing ITSM tool with a commercial, off the shelf product that will support the authorities Target Operating Model (TOM) strategy. The objective is to improve efficiency of critical service management operations, aligning multiple teams, introducing new functionality and levels of automation to improve the customer and user experience. This tender opportunity will be run as a two-stage process as detailed below.' Stage One: Will enable all suppliers to respond to the Company questionnaire and technical questionnaire based around the requirement with appropriate detail, Combined with pricing for your proposed solution. All Tenderers submitting a response in stage one will be notified in writing of their stage one score as well as their ranking position. The top 5 ranked suppliers will be invited to stage two. Stage Two: Understanding Buyers Needs Demonstrations. Will consists of the top 5 rank supplier after stage one evaluations being invited to a scored virtual demonstration via Microsoft Teams. To demonstrate their proposed solution based around scenarios/agenda put forward by the Authority. Scoring will also be combined with a Best and Final Offer (BAFO) on pricing. Is a Recurrent Procurement Type? : No

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-be031e69-219f-476a-8139-0a79c2ad14aa

    Publication Source

    Contracts Finder

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    48000000
    48900000

    CPV Division(s)

    48 - Software package and information systems

  • Awarding Authority

    SUSSEX POLICE

    Buyer Name

    MichaelBennett

    Buyer Email

    Michael.Bennett@Surrey.police.uk

    Buyer Phone

    07973950488

    Buyer Address

    Malling House, Lewes

    Sussex

    BN7 2DZ

    UK

View contract on Contracts Finder