Tender

Provision of an ITSM and ITAM Solution

SUSSEX POLICE

This public procurement record has 1 release in its history.

Tender

28 Feb 2024 at 15:20

Tender Notice
Summary of the contracting process

The Sussex Police is looking for suppliers to provide an IT Service Management and IT Asset Management Solution to be used across Surrey Police and Sussex Police. This tender opportunity is a two-stage process to replace the existing ITSM tool with a commercial off-the-shelf product, aligning with the authorities' Target Operating Model strategy. The procurement method is an open procedure (above threshold), with the tender period ending on April 5, 2024. The contract period starts on June 10, 2024, and ends on June 9, 2031.

This public procurement process by Sussex Police presents an opportunity for IT service management and software companies to compete. Businesses specialising in software packages and information systems would be well-suited to participate in this tender. The location of the procurement is in the South East region of the United Kingdom, with the main procurement category being services. Suppliers are invited to provide their proposed solutions during the two-stage process, demonstrating their capabilities to meet the authorities' needs and improve service operations.

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Notice Information

Notice Title

Provision of an ITSM and ITAM Solution

Notice Description

Provision of IT Service Management and IT Asset Management Solution to be uses across Surrey Police and Sussex Police Additional information: Sussex and Surrey Police (S&SP) aims to replace their existing ITSM tool with a commercial, off the shelf product that will support the authorities Target Operating Model (TOM) strategy. The objective is to improve efficiency of critical service management operations, aligning multiple teams, introducing new functionality and levels of automation to improve the customer and user experience. This tender opportunity will be run as a two-stage process as detailed below.' Stage One: Will enable all suppliers to respond to the Company questionnaire and technical questionnaire based around the requirement with appropriate detail, Combined with pricing for your proposed solution. All Tenderers submitting a response in stage one will be notified in writing of their stage one score as well as their ranking position. The top 5 ranked suppliers will be invited to stage two. Stage Two: Understanding Buyers Needs Demonstrations. Will consists of the top 5 rank supplier after stage one evaluations being invited to a scored virtual demonstration via Microsoft Teams. To demonstrate their proposed solution based around scenarios/agenda put forward by the Authority. Scoring will also be combined with a Best and Final Offer (BAFO) on pricing. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-be031e69-219f-476a-8139-0a79c2ad14aa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4436be88-4ac8-44b9-95cd-1568a43b2d4f
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Feb 20241 years ago
Submission Deadline
5 Apr 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
10 Jun 2024 - 9 Jun 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SUSSEX POLICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUSSEX
Postcode
BN7 2DZ
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ South East (England)
Local Authority
Lewes
Electoral Ward
Lewes Bridge
Westminster Constituency
Lewes

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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