Award

Debt Resolution & Enforcement Services 2025 - AWARD

TELFORD AND WREKIN COUNCIL

This public procurement record has 1 release in its history.

Award

17 Sep 2025 at 15:34

Award Notice
Summary of the contracting process

The procurement process for "Debt Resolution & Enforcement Services 2025 - AWARD" was conducted by Telford and Wrekin Council, situated in Telford, UK. The industry category focuses on bailiff services, with the service covering locations such as the United Kingdom and British Overseas Territories. This contract, which operates under a unique procurement method, has completed the award stage, with key dates including a tender period that ended on 29th August 2025 and the contract period extending from 1st November 2025 to 31st October 2028.

Business growth opportunities are significant for companies specialising in debt recovery, tracing services, and enforcement operations. The council intends to appoint two contractors to handle local taxation, tracing absconded debtors, miscellaneous debt, and parking penalty charge notices. Firms with experience in managing council tax, non-domestic rates collection, and tracing services will find substantial prospects to solidify their presence in public sector contracts. Although the opportunity is not tailored for SMEs or VCSEs, large businesses like MARSTON (HOLDINGS) LIMITED and Newlyn Plc, which are named suppliers, exemplify suitable competitors for this extensive service contract.

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Notice Information

Notice Title

Debt Resolution & Enforcement Services 2025 - AWARD

Notice Description

The Council wishes to appoint two experienced, certificated contractors to comprise of two separate first placement and second placement contractors to undertake the following elements of debt recovery on its behalf: Element 1: Local taxation Debt collection and enforcement in respect of Liability Orders for Council Tax and Non-Domestic Rates. Where appropriate this service will include: - Taking control of goods and selling those goods on behalf of the Council; - Obtaining Employment/Benefit details in respect of liable parties. Element 2 Tracing Tracing Absconded Debtors - Fees shall only be paid where the Contractor is specifically instructed to undertake this task and not where the Contractor does so in his/her performance of the duties. The debtors will include: - absconded Council Tax and Non-Domestic Rate Payers; - absconded benefit recipients where overpaid housing benefit is owed; - absconded individuals where there is a debt outstanding for miscellaneous income. Element 3 Miscellaneous Debt The Council may pass elements of its miscellaneous debt to the contractor where it has been unsuccessful in obtaining monies. This may be on a bulk or case-by-case basis. This will include commercial rent cases, repossession of properties and Housing Benefit Overpayments. Element 4 Parking Penalty Charge Notices Unpaid Parking Penalty Charge Notices will be passed to the Contractor.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-be1fcbaf-ff5f-47d5-b312-397f160eaf74
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9b653613-f73c-42bb-be7c-e29cb4518dd5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75242110 - Bailiff services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20255 months ago
Submission Deadline
29 Aug 2025Expired
Future Notice Date
Not specified
Award Date
16 Sep 20255 months ago
Contract Period
1 Nov 2025 - 31 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TELFORD AND WREKIN COUNCIL
Contact Name
Rachel Best
Contact Email
rachel.best@telford.gov.uk
Contact Phone
+44 1952383729

Buyer Location

Locality
TELFORD
Postcode
TF3 4JA
Post Town
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
Not specified
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
2
Supplier Names

MARSTON (HOLDINGS

NEWLYN

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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