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IS Service Helpdesk

Department for Environment, Food and Rural Affairs

This public procurement record has 1 release in its history.

Award

07 May 2024 at 14:44

Award Notice
Summary of the contracting process

The Department for Environment Food & Rural Affairs has awarded a contract for IS Service Helpdesk to Halo Service Solutions Ltd. The procurement method used was a limited competitive quotation, with a contract value of £57,979.20. The contract period is from May 4, 2024, to May 3, 2028, providing services in the helpdesk category.

This tender presents an opportunity for businesses providing helpdesk services to engage with the Department for Environment Food & Rural Affairs. With a focus on service delivery in the United Kingdom, businesses with expertise in providing IT support and asset management solutions could find this tender suitable for their growth. The Department aims to enhance its internal support systems, offering potential growth prospects for SMEs in the services sector.

How relevant is this notice?

Notice Information

Notice Title

IS Service Helpdesk

Notice Description

Service Desk provider which allows the TIS, Facilities, CRM, Social Media & Events Teams to provide varying levels of services to our internal colleagues alongside supporting the Triage process and is the main asset register and knowledge base for the organisation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-be369f72-69f5-4b9e-b680-5fc851248c1f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7e7db35e-5c87-4aa3-b862-503dd7c250f8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253100 - Helpdesk services

Notice Value(s)

Tender Value
£57,979 Under £100K
Lots Value
Not specified
Awards Value
£57,979 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20242 years ago
Submission Deadline
26 Apr 2024Expired
Future Notice Date
Not specified
Award Date
26 Apr 20242 years ago
Contract Period
4 May 2024 - 3 May 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Environment, Food and Rural Affairs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV3 4PE
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
Not specified
Local Authority
Warwick
Electoral Ward
Cubbington & Leek Wootton
Westminster Constituency
Kenilworth and Southam

Supplier Information

Number of Suppliers
1
Supplier Name

Halo Service Solutions Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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