Tender

National Patient and Staff Friends and Family Test Surveys

BATH AND NORTHEAST SOMERSET, SWINDON AND WILTSHIRE STP

This public procurement record has 1 release in its history.

Tender

16 Aug 2019 at 14:50

Tender Notice
Summary of the contracting process

The Bath and Northeast Somerset, Swindon and Wiltshire Sustainability and Transformation Partnership (STP) is currently conducting a tender process for the "National Patient and Staff Friends and Family Test Surveys" at the Great Western Hospital NHS Trust located in Swindon, South West England. The contract, valued at £150,000, aims to enhance survey methodologies to improve participation over its duration of 3 years, extendable by an additional 2 years. The tender period concludes on 6th September 2019, and procurement follows an open procedure as per the relevant regulations.

This tender presents significant opportunities for businesses specialising in administrative healthcare services, survey analysis, and customer satisfaction. Companies that can introduce innovative survey methodologies, both online and offline, would be particularly well-suited to compete, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Engaging in this tender can be an advantageous way for these businesses to expand their presence within the public healthcare sector.

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Notice Information

Notice Title

National Patient and Staff Friends and Family Test Surveys

Notice Description

This ITT is for the provision of the National Patient and Staff Friends and Family Test Surveys at the Great Western Hospital NHS Trust Swindon. Currently the surveys for patient's are communicated via several online and offline methodologies and this opportunity seeks to establish what methods can be introduced to increase uptake over the duration of the contract period. Staff surveys are currently all online. This contract will be let on a 3+2 year basis. Additional information: The procurement documents are available for unrestricted and full direct access, free of charge via the Bravo e-procurement portal. Additional information and/or requests to participate can be obtained via the portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-be8f6f25-cd84-4be5-ab3e-8fefe0917877
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7dde593f-380a-4249-9bce-d17f01ca89c4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

75122000 - Administrative healthcare services

79311300 - Survey analysis services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Aug 20196 years ago
Submission Deadline
6 Sep 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Sep 2019 - 29 Sep 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BATH AND NORTHEAST SOMERSET, SWINDON AND WILTSHIRE STP
Contact Name
Great Western Hospital
Contact Email
jessica.liston@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
SWINDON
Postcode
SN3 6BB
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLK South West (England)
Local Authority
Swindon
Electoral Ward
Ridgeway
Westminster Constituency
East Wiltshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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