Tender

Daily Transport Service for Adults with Learning Disabilities (Mon - Fri)

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

This public procurement record has 1 release in its history.

Tender

28 Aug 2025 at 13:48

Tender Notice
Summary of the contracting process

Seetec Business Technology Centre Limited, operating through its subsidiary Pluss CIC, is inviting tenders for a contract titled "Daily Transport Service for Adults with Learning Disabilities (Mon - Fri)" under an open procedure. The procurement involves providing door-to-door transport services for adults with learning disabilities, between their homes and Pluss at Scott Business Park, Plymouth (PL2 2PQ), operating Monday to Friday, excluding public holidays. The contract period spans from 1st November 2025 to 1st November 2026. The procurement is currently at the tender stage, with interested parties required to submit their applications by 11th September 2025. Notably, the industry category involves patient-transport vehicles and taxi services, with the contract valued between £30,000 and £35,000.

This tender offers substantial growth opportunities for businesses specialising in transportation services, particularly those with expertise in handling vulnerable groups such as individuals with learning disabilities. Companies that can provide reliable and safe transport solutions using well-maintained, modern vehicles meeting DVSA standards, and that have staff trained in disability awareness and safeguarding, would be well-suited to compete. The successful business must accommodate flexible service numbers and be prepared to cater to varying support needs and occasional additional journeys. This presents an excellent opportunity for SMEs and VCSE organisations operating within Plymouth and its surrounding areas to expand their portfolio in the health and social care sectors.

How relevant is this notice?

Notice Information

Notice Title

Daily Transport Service for Adults with Learning Disabilities (Mon - Fri)

Notice Description

Application Process: Complete the attached MS Forms by the closing date: https://forms.office.com/e/gnrksDdGXk Additionally, please email your competitive quote to procurement@seetec.co.uk, detailing your pricing. Kindly include your standard Terms and Conditions Seetec specialise in providing first-class services within the skills and education, employability and health, criminal justice and social care sectors across the UK. Pluss CIC is a subsidiary of Seetec and this contract will be with them. We provide tailored support to help participants progress in their journey, to deal with their barriers and get into sustainable employment. It is therefore crucial support is accessible and timely. The successful contractor shall provide daily door-to-door transport services for adults with learning disabilities, ensuring safe, reliable, and dignified transportation between their homes and Pluss at the Scott Business Park, Plymouth PL2 2PQ. * Morning Collection: Service users to arrive at destination PL2 2PQ by 09:00 to 9.15am, not earlier * Evening Collection: Service users to be collected at 15:30 * Operating Days: Monday to Friday (excluding public holidays) * Annual Operating Days: Approximately 250 days per year Service User Profile * Number of Service Users: 15 adults with learning disabilities who attend on different days. 6 - 9 people travelling each am/pm * Age Range: 18+ years * Mobility Requirements: All of the current passengers do not have any significant mobility issues * Support Needs: Varying levels of support needs, including occasionally some service users who may require assistance with seatbelts, communication support, or behavioural guidance. All will need to be escorted into their homes or Pluss due to lack of road safety skills All of our customers live in Plymouth, Plympton or Plymstock. Maximum total distance of continuous journey of all travelling in one session (am or pm) is 22 miles. The minimum distance is 16 miles. Currently use 2 - 3 taxi cars per am/pm but open to use MPV's or Minibuses. Vehicle Requirements * Vehicles must be appropriate for the number of passengers (minibus if more than 8 passengers) * All vehicles must be less than 7 years old at contract commencement * Vehicles must comply with DVSA standards and hold valid MOT certificates * Appropriate insurance coverage (minimum PS2 million public liability) * GPS tracking system for safety and monitoring purposes Driver Qualifications * Valid Category D1 licence (for minibuses) or Category B (for taxis up to 8 passengers) * Enhanced DBS check (renewed every 3 years) * Safeguarding training completed and refreshed annually * Disability awareness training * Basic first aid certification * Minimum 2 years experience working with vulnerable adults preferred but not essential Additional Requirements for Driver * Staff must be able to provide basic support and reassurance to passengers * Friendly staff with good communication skills Additional information: Reliability * Immediate notification system for any service disruptions * Backup arrangements for vehicle breakdown or staff absence and communication with Pluss if there are any issues or delays Quality Standards * Dignified and respectful treatment of all service users * Vehicles to be clean and well-maintained * Temperature controlled environment * Regular vehicle safety checks and maintenance records Communication * Daily communication with Pluss staff when necessary * Incident reporting system * 24/7 emergency contact available Policies and Procedures * Comprehensive safeguarding policy in place * Clear incident reporting procedures * Regular supervision of staff * Complaint handling procedures Training Requirements * Annual safeguarding training for all staff * Emergency procedures training * Preferably Autism awareness training however not essential Insurance Requirements * Public liability insurance (minimum PS2 million) * Employer's liability insurance * Professional indemnity insurance * Motor vehicle insurance appropriate for passenger carrying Service Flexibility * Ability to accommodate changes in service user numbers and occasional different groups (within reasonable limits) * Flexibility for additional journeys for special events or appointments

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c051376c-d7a6-4fd5-8a7c-00a8e8d8667b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a6bfbea1-4e24-479b-9313-83eae4cc381b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

34 - Transport equipment and auxiliary products to transportation

60 - Transport services (excl. Waste transport)

CPV Codes

34114122 - Patient-transport vehicles

60120000 - Taxi services

Notice Value(s)

Tender Value
£35,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Aug 20253 months ago
Submission Deadline
11 Sep 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2025 - 1 Nov 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Contact Name
Kristina Cousins
Contact Email
procurement@seetec.co.uk
Contact Phone
Not specified

Buyer Location

Locality
HOCKLEY
Postcode
SS5 4RG
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
Not specified
Local Authority
Rochford
Electoral Ward
Hockley
Westminster Constituency
Rayleigh and Wickford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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