Tender

CQC AM 135 Public Online Community Panel Management

CARE QUALITY COMMISSION

This public procurement record has 1 release in its history.

Tender

30 Nov 2016 at 16:00

Tender Notice
Summary of the contracting process

The Care Quality Commission (CQC) is conducting a tender for the "CQC AM 135 Public Online Community Panel Management" project within the market-testing services industry. This procurement process, classified as an open procedure, is currently in the Tender stage, with submissions due by 21st December 2016. The successful supplier will manage a public panel consisting of at least 100 members, refreshing the panel every three months over a 12-month contract period starting on 20th February 2017 and concluding on 19th February 2018. The contract is valued at £21,000 and encompasses delivery to various locations, including the United Kingdom and overseas territories.

This opportunity presents significant potential for businesses specialising in community engagement, market research, and data management. Companies offering innovative recruitment strategies and those with experience in managing incentive payments could excel in this tender. SMEs and voluntary, community, and social enterprises are particularly well-suited to this contract, as the CQC seeks a diverse range of participants for the public panel, which includes individuals currently using health and social care services as well as those who may not be familiar with the CQC.

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Notice Information

Notice Title

CQC AM 135 Public Online Community Panel Management

Notice Description

2. THE REQUIREMENT CQC are looking to procure an external supplier to manage a representative 'people's panel' made up of members of the public who will give their views through tasks (surveys) via our online community. The recruitment process Manage recruitment of a minimum of 100 members of the public per cycle for a contract period of 12 months (panel refreshed every 3 months) We would like the supplier to outline: * how many people they would look to recruit (we need to have 100 people on each a panel as a minimum) * how often they would look to re-recruit new panel members (we need to refresh the panel at least every three months to prevent the participants from becoming CQC experts) We are considering recruiting a mix of people from the categories below but would look to the supplier to suggest alternative groups, given CQC's role and remit, about how we should split the percentage: * 20% who have not heard of CQC * 20% who are current users of general healthcare services * 20% who have used a hospital in the past year * 20% current users of social care services or carers of someone using social care * 20% current users of mental healthcare services or carers of someone using mental healthcare services Within these categories, we would specifically look to know if any of the following groups are represented for internal reporting purposes: * people with long term conditions * People with a disability including learning disabilities * Carers Payments of incentives Manage incentive payments (distributing vouchers) for the panel members when they have completed each task We would want the supplier to outline how they would: * process incentive payments * distribute incentive payments (vouchers) * audit of all incentive payments for each task with respondents We would expect incentive payments to be included in costed proposals for this work. Response rates CQC will continue to host their in-house technical solution for online community delivery. The limitations of our current technical solution mean that CQC will have to continue to manage day-to-day delivery of the site, including the upload of content and recruits. CQC will provide the supplier with updates on who has responded to tasks. We would look to the external supplier to outline in their bid and deliver innovative solutions to ensure a minimum number of responses (80) are achieved per task. This contract is for an initial twelve months in length however CQC reserves the right to extend the contract subject to agreement by both parties.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c10eef57-e33e-4a42-9c26-f4a134979170
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ed6c81d4-5a04-4df0-aa3f-12a1d0378379
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79312000 - Market-testing services

Notice Value(s)

Tender Value
£21,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Nov 20169 years ago
Submission Deadline
21 Dec 2016Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Feb 2017 - 19 Feb 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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