Tender

GB-London: LGAH Housing Management Services

LEGAL & GENERAL AFFORDABLE HOMES

This public procurement record has 1 release in its history.

Tender

22 Feb 2019 at 20:15

Tender Notice
Summary of the contracting process

The procurement process is initiated by Legal & General Affordable Homes, which is seeking to establish a network of providers for its LGAH Housing Management Services. This open tender, classified under housing services, is located in London, UK. The tender was published on 22nd February 2019, and submissions are due by 25th March 2019, with the contract expected to commence on 3rd June 2019 and last until 2nd June 2024. The minimum value of the contract is set at £20 million, with a total estimated value of £100 million.

This tender presents a significant opportunity for businesses specialising in customer service and property management within the affordable housing sector. Ideal candidates include organisations capable of providing comprehensive tenancy and estate management services, routine repairs, and landlord health and safety compliance. Additionally, businesses that focus on customer engagement and complaint management are particularly well-suited to play a role in delivering these essential services to households engaged with LGAH properties.

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Notice Information

Notice Title

GB-London: LGAH Housing Management Services

Notice Description

In establishing the Affordable housing business Legal & General now requires a network of providers to deliver services on its behalf to households who are either renting or have part purchased LGAH owned properties. LGAH wishes to consider appointing customer service and property management providers who can deliver the following services either directly or through third parties; *Customer services, complaint management, customer engagement and the holding and processing of customer data. *Tenancy management including lettings services *Estate management and anti-social behaviour *Routine repairs and void works *Landlord Health and Safety *Leasehold management inc matters such as staircasing. *Rent and service charge setting, collection and management plus other chargeable services *Asset Management in the form of data retention on asset performance Additional information: Further information is available through the Delta esourcing portal - link below. Submissions are electronic uploads to Delta esourcing only.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c26d84a9-7357-4179-bf3f-8a7dc8d8cd0e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d8be90b6-bcf5-4396-9114-b71002e491e3
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

CPV Codes

70333000 - Housing services

Notice Value(s)

Tender Value
£100,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Feb 20197 years ago
Submission Deadline
25 Mar 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Jun 2019 - 2 Jun 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEGAL & GENERAL AFFORDABLE HOMES
Contact Name
Jenny Swainson
Contact Email
lgah@campbelltickell.co.uk
Contact Phone
02034340977

Buyer Location

Locality
LONDON
Postcode
EC1A 9BU
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Farringdon Without
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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