Tender

ICT13144 - Assisted Transport Services (ATS) Booking and Scheduling Solution

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Tender

09 Oct 2020 at 16:36

Tender Notice
Summary of the contracting process

Transport for London (TfL) is currently undertaking a tender process titled "ICT13144 - Assisted Transport Services (ATS) Booking and Scheduling Solution," aimed at enhancing their Dial-a-Ride service, which provides door-to-door transportation for residents in London boroughs unable to use mainstream public transport. This procurement falls under the services category, specifically IT services for consulting and software development. The tender is active and is following a selective procurement method, specifically a negotiated procedure. The deadline for submission is 11 November 2020, with the contract period set to commence on 19 January 2021 and extend until 16 December 2029.

This tender presents substantial opportunities for businesses, particularly those specialising in IT services and software development, to engage with a significant public sector contract valued at £12 million. Companies with experience in creating efficient booking and scheduling systems, especially those familiar with transportation logistics or customer service platforms, would be particularly well-suited to compete. Furthermore, small and medium-sized enterprises (SMEs) are encouraged to participate, allowing for a diverse range of innovative solutions to be proposed, which could lead to increased business growth and market presence.

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Notice Information

Notice Title

ICT13144 - Assisted Transport Services (ATS) Booking and Scheduling Solution

Notice Description

Transport for London (TfL's) Dial-a-Ride (DaR) service is responsible for delivering a multi-occupancy door-to door transportation service. The service is available to registered members living in London boroughs who are unable to access mainstream public transport. DaR are seeking to replace the current booking and scheduling system that is in place. The new solution is required to support the aspirations of the Assisted Transport Services (ATS) Roadmap, which aims to bring together customer access to multiple ATS options (including non-TfL systems, funders and suppliers) onto a single platform, to enable ATS customers to self-service access the most appropriate form of transport and sources of funding to meet their travel needs, whether or not they are directly operated by TfL. TfL also seeks to exploit advancements in technology, to generate efficiencies whilst maintaining service quality. It's hoped a new solution will improve operational efficiencies within DaR but continue to satisfy customer needs. Additional information: Economic Operators wishing to participate should access the detailed procurement documents, decide on their interest and capacity and capability for delivering the Services which are the subject matter of this Contract Notice and complete and submit the SSQ by the deadline date specified. Further information and guidance in the SSQ and other procurement documents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c4971806-dd8d-41b7-b259-f7a475978bba
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b62f2ea3-203a-464a-b46a-6b65ca513eb6
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£12,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20205 years ago
Submission Deadline
11 Nov 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Jan 2021 - 16 Dec 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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