Award

HMPO Scanning, Validation and Storage Service

HOME OFFICE

This public procurement record has 5 releases in its history.

AwardUpdate

24 Nov 2020 at 11:27

Award Notice
AwardUpdate

09 Jun 2020 at 08:22

Award Notice
Award

09 Jun 2020 at 08:20

Award Notice
TenderAmendment

23 May 2019 at 14:57

Tender Notice
Tender

23 May 2019 at 14:48

Tender Notice
Summary of the contracting process

The procurement process involves the Home Office, seeking a supplier for the "HMPO Scanning, Validation and Storage Service," a contract valued at £64,557,931.27 for the delivery of essential back-office services to support Her Majesty's Passport Office (HMPO) in processing passport applications. The tender period for this contract concluded on 25 October 2019, with the contract period commencing on 18 May 2020, extending to 17 May 2028. The contract's industry category is classified under administration services, and the services must be delivered from two secure Document Handling Units located at the supplier's facilities in the United Kingdom. The procurement method used is selective, following a restricted procedure due to the contract's value exceeding the threshold.

This tender presents substantial growth opportunities for SMEs that specialise in digital transformation, document management, and secure data processing services. Companies capable of providing innovative back-office solutions that support digital workflows and reduce reliance on paper formats would be well-suited to compete. The successful supplier will play a critical role in modernising HMPO's operations, making it essential for businesses to demonstrate robust capabilities in securely handling and digitising documentation, alongside excellent project management skills to ensure seamless integration with existing HMPO services.

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Notice Information

Notice Title

HMPO Scanning, Validation and Storage Service

Notice Description

Contract for the provision of back-office services for Her Majesty's Passport Office (HMPO) to support the processing of passport applications. Required services include secure handling and digitisation of documentation, cashiering and payment processing, checking and validation of documentation, physical storage and retrieval of documentation and the return of documentation to the applicant. This service will support the transformation strategy of HMPO to become a modern digital business. Reducing and removing reliance on the current paper workflow while maintaining the business continuity of existing services. Services must be delivered from 2 secure Document Handling Units located at supplier's facilities. Further information is available via the Crown Commercial Service's e-Sourcing Suite. Established in 2006, Her Majesty's Passport Office provides passport services for British nationals residing in the UK and to those residing overseas with over 6 000 000 passports issued each year. The current contract for handling and preparing new applications for examination by HMPO staff is due to expire. HMPO seeks a commercial partner to provide new replacement service to both maintain business continuity while transforming existing arrangements to introduce a modern, digital service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c5549848-5520-46ca-b0fc-6d34c327d968
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d35c0a4e-0c80-4acc-9f10-bd16dd633392
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75100000 - Administration services

Notice Value(s)

Tender Value
£64,557,931 £10M-£100M
Lots Value
Not specified
Awards Value
£64,557,931 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Nov 20205 years ago
Submission Deadline
25 Oct 2019Expired
Future Notice Date
Not specified
Award Date
12 May 20205 years ago
Contract Period
17 May 2020 - 17 May 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOPRA STERIA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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