Tender

Telecare - Portsmouth - Equipment, Customer Management Software & Alarm Receiving Centre

PORTSMOUTH CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

28 Jul 2021 at 16:10

Tender Notice
Summary of the contracting process

Portsmouth City Council is conducting a tender for a project titled "Telecare - Portsmouth - Equipment, Customer Management Software & Alarm Receiving Centre", focusing on the telecommunications industry. The procurement process is currently at the Tender stage, with significant dates including the SSQ return deadline on 31st August 2021, and the tender return deadline on 29th October 2021. The project is located in Portsmouth, Hampshire, and the estimated contract value ranges from £435,000 to £890,000, with a contract period expected to start in April 2022 and continue until April 2027. The procurement method follows a restricted procedure to enable a selective bidding process aimed at qualified suppliers.

This tender presents considerable opportunities for businesses specialising in telecare equipment, software development, and alarm receiving services. Companies with experience in delivering similar projects, particularly SMEs, will find this an attractive bidding opportunity as they may apply for one or more of the tailored Lots including Telecare Equipment, Customer Management Software, or Alarm Receiving Centre solutions. The framework agreement for Lot 1, expected to value between £250,000 and £600,000 over four years, offers potential for sustained business engagement, especially for those capable of managing increasing customer demands.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Telecare - Portsmouth - Equipment, Customer Management Software & Alarm Receiving Centre

Notice Description

Portsmouth City Council - the 'Council' - is inviting applications from suitably qualified and experienced suppliers for the provision of Telecare Equipment, Customer Management Software (CMS) and an Alarm Receiving Centre (ARC) solution. The elements are split into 3 specific Lots as follows: * Lot 1 - Telecare Equipment * Lot 2 - Customer Management Software (CMS) * Lot 3 - Alarm Receiving Centre (ARC) Suppliers may apply for one or any combination of the Lots with no limit to the number of Lots that may be awarded to a single supplier. The Council may subsequently allow for variant bids based upon combined Lot proposals when bids are invited from shortlisted suppliers at tender stage. The Council is targeting to have awarded contracts for all Lots by 17th December 2021 to allow for implementation of the new CMS and ARC systems by April 2022. Installation of the new digital equipment will then follow immediately after with all existing analogue equipment to have been replaced by April 2023. In respect of Lot 1 (Telecare Equipment) the Council will establish a multi-supplier framework agreement made up of 3-5 suppliers. The framework agreement will be for the sole use of the Council and will run for a term of 4 years. The total value of contracts let via Lot 1 over the 4 year term could range from PS250k based upon current customer numbers to PS600k if customer numbers increase by the amount projected. In respect of Lots 2 (CMS) and 3 (ARC) the Council will enter into a single supplier contract which will run for a base term of 5 years extendable at the sole option of the Council on a rolling basis in increments of no less than 1 year and no more than 5 years for any single extension period. The estimated value of the contract for Lot 2 could range from PS60k to PS100k over 5 years and for Lot 3 could range from PS125k to PS190k over 5 years dependent upon whether customer numbers increase in line with projections. The Council will run the procurement process in accordance with the 'Restricted' procedure as set out within the Public Contracts Regulations (2015) in line with the following programme: * FTS Notice & SSQ stage issue - Thursday 28th July 2021 * SSQ return deadline - Tuesday 31st August 2021 14:00 * ITT issued to shortlisted suppliers (all Lots) - Monday 20th September 2021 * Tender return deadline (all Lots) - Friday 29th October 2021 14:00 * Award notification and start of standstill period - Monday 6th December 2021 * End of standstill period - Thursday 16th December 2021 23:59 * Award (all Lots) - Friday 17th November 2021 * Go live commencement (all Lots) - April 2022 Application is via completion and submission of a project specific Supplier Selection Questionnaire (SSQ) by the deadline stated. The SSQ documentation is accessible upon expression of interest in this InTend project.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c7145222-a1c1-4460-94e7-ccda31002578
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/36697227-bfdb-4702-810a-64f5b9fca73e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32429000 - Telephone network equipment

Notice Value(s)

Tender Value
£890,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20214 years ago
Submission Deadline
31 Aug 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
4 Apr 2022 - 5 Apr 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PORTSMOUTH CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAMPSHIRE
Postcode
PO1 2AL
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ31 Portsmouth
Delivery Location
TLJ South East (England)
Local Authority
Portsmouth
Electoral Ward
Charles Dickens
Westminster Constituency
Portsmouth South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c7145222-a1c1-4460-94e7-ccda31002578-2021-07-28T17:10:00+01:00",
    "date": "2021-07-28T17:10:00+01:00",
    "ocid": "ocds-b5fd17-c7145222-a1c1-4460-94e7-ccda31002578",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "P00004557",
        "title": "Telecare - Portsmouth - Equipment, Customer Management Software & Alarm Receiving Centre",
        "description": "Portsmouth City Council - the 'Council' - is inviting applications from suitably qualified and experienced suppliers for the provision of Telecare Equipment, Customer Management Software (CMS) and an Alarm Receiving Centre (ARC) solution. The elements are split into 3 specific Lots as follows: * Lot 1 - Telecare Equipment * Lot 2 - Customer Management Software (CMS) * Lot 3 - Alarm Receiving Centre (ARC) Suppliers may apply for one or any combination of the Lots with no limit to the number of Lots that may be awarded to a single supplier. The Council may subsequently allow for variant bids based upon combined Lot proposals when bids are invited from shortlisted suppliers at tender stage. The Council is targeting to have awarded contracts for all Lots by 17th December 2021 to allow for implementation of the new CMS and ARC systems by April 2022. Installation of the new digital equipment will then follow immediately after with all existing analogue equipment to have been replaced by April 2023. In respect of Lot 1 (Telecare Equipment) the Council will establish a multi-supplier framework agreement made up of 3-5 suppliers. The framework agreement will be for the sole use of the Council and will run for a term of 4 years. The total value of contracts let via Lot 1 over the 4 year term could range from PS250k based upon current customer numbers to PS600k if customer numbers increase by the amount projected. In respect of Lots 2 (CMS) and 3 (ARC) the Council will enter into a single supplier contract which will run for a base term of 5 years extendable at the sole option of the Council on a rolling basis in increments of no less than 1 year and no more than 5 years for any single extension period. The estimated value of the contract for Lot 2 could range from PS60k to PS100k over 5 years and for Lot 3 could range from PS125k to PS190k over 5 years dependent upon whether customer numbers increase in line with projections. The Council will run the procurement process in accordance with the 'Restricted' procedure as set out within the Public Contracts Regulations (2015) in line with the following programme: * FTS Notice & SSQ stage issue - Thursday 28th July 2021 * SSQ return deadline - Tuesday 31st August 2021 14:00 * ITT issued to shortlisted suppliers (all Lots) - Monday 20th September 2021 * Tender return deadline (all Lots) - Friday 29th October 2021 14:00 * Award notification and start of standstill period - Monday 6th December 2021 * End of standstill period - Thursday 16th December 2021 23:59 * Award (all Lots) - Friday 17th November 2021 * Go live commencement (all Lots) - April 2022 Application is via completion and submission of a project specific Supplier Selection Questionnaire (SSQ) by the deadline stated. The SSQ documentation is accessible upon expression of interest in this InTend project.",
        "datePublished": "2021-07-28T17:10:00+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "32429000",
            "description": "Telephone network equipment"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "PO1 2AL"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 435000,
            "currency": "GBP"
        },
        "value": {
            "amount": 890000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2021-08-31T14:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-04-04T01:00:00+01:00",
            "endDate": "2027-04-05T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/36697227-bfdb-4702-810a-64f5b9fca73e",
                "datePublished": "2021-07-28T17:10:00+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/portsmouthcc/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-124802",
            "name": "Portsmouth City Council",
            "identifier": {
                "legalName": "Portsmouth City Council"
            },
            "address": {
                "streetAddress": "Guildhall Square, Portsmouth",
                "locality": "Hampshire",
                "postalCode": "PO1 2AL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Tim Brock",
                "email": "Tim.Brock@portsmouthcc.gov.uk",
                "telephone": "023 9284 1820"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-124802",
        "name": "Portsmouth City Council"
    }
}