Award

Ofwat Stakeholder Database

WATER SERVICES REGULATION AUTHORITY

This public procurement record has 1 release in its history.

Award

07 Jan 2019 at 16:14

Award Notice
Summary of the contracting process

The 'Ofwat Stakeholder Database' tender, initiated by the Water Services Regulation Authority, focuses on procuring a stakeholder management system to enhance stakeholder engagement and internal processes. This contract falls under the project management software development category and is based in the West Midlands and London, UK. The procurement method employed is an open procedure below the financial threshold, with key dates including a contract period running from 22 October 2018 to 21 October 2021. The total contract value is capped at £45,000 for the three years, with the tender period having ended on 18 September 2018.

This opportunity can greatly benefit businesses specialising in stakeholder management solutions, project management software, and IT integration services, particularly those that are small and medium-sized enterprises (SMEs). Companies that can offer off-the-shelf systems compatible with Microsoft technology and demonstrate capability in providing internal support and external consultancy would be well-suited to compete for this contract. The tender paves the way for growth by improving the effectiveness of stakeholder engagement within Ofwat, thus requiring effective and innovative solutions from prospective suppliers.

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Notice Information

Notice Title

Ofwat Stakeholder Database

Notice Description

Ofwat's current stakeholder management system is not in use. This means that we do not have a centralised place for our external contact details or our stakeholder intelligence. We need a systematic method for recording stakeholder engagement, gaining reports and analytics on our stakeholder engagement, and a place to store our external contacts in one place - all with audit trail capability. The work is to procure a stakeholder management system, which will provide a centralised tool making our internal processes more efficient. We require a system that is off-the-shelf, works with our existing systems which are based on Microsoft products - surface pros and office productivity apps and can be adapted to suit our organisational needs. We require the solutions to be introduced to our organisation and managed internally by Ofwat with some external support required. The value of this contract is capped at PS15,000 per annum over a three year period - giving a value of no greater than PS45,000 in total. Objective(s) The stakeholder management system will deliver the following: * a centralised system where 250 staff can access contact details and stakeholder intelligence; * an environment where we are able to distinguish between different types of stakeholders; * improve our stakeholder engagement by having a more joined up approach; * ensure we have an audit trail in the case of a judicial review; * reduce the time spent searching for contact details, meeting notes and stakeholder intelligence; * minimise the duplication of slides and briefing packs; * gain better insight in to our stakeholder engagement through reporting and statistics; * enable efficient working by integrating appropriately with other components of our IT infrastructure, such as our email system through Office 365 and our Sharepoint online records management system EDRMS; * improve resilience by using a cloud service; * enable our data to remain secure and compliant with GDPR; and * support and underpin any new approaches to our internal management of stakeholder engagement. Scope of work The scope of the project includes: * Collaborating with the project manager and integrating the product into Ofwat. * Agree a delivery timetable once system is purchased * Work to Ofwat templates and guidelines * Work to GDPR guidelines * The contract period is 3 years expected to be late September/October 2018 - late September/October 2021 * A swift turnaround and go live date from contract award - within 2 months. Additional information: For further information, please contact: procurement@ofwat.gsi.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c7966ef6-6058-4efb-9e47-c31874e3d815
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/26fa60d4-ca9b-4267-94d7-4aebc7b9e790
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212331 - Project management software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£34,650 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jan 20197 years ago
Submission Deadline
18 Sep 2018Expired
Future Notice Date
Not specified
Award Date
11 Oct 20187 years ago
Contract Period
21 Oct 2018 - 21 Oct 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WATER SERVICES REGULATION AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England), TLI London
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

PRGLOO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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