Award

Electronic Patient Food Ordering and Ward Catering 'top ups' system

NHS SOUTH WEST - ACUTES

This public procurement record has 1 release in its history.

Award

19 Dec 2017 at 18:00

Award Notice
Summary of the contracting process

The contract for an 'Electronic Patient Food Ordering and Ward Catering' system has been awarded by NHS South West - Acutes, based in Bristol, England. This procurement falls under the goods category and the relevant CPV classifications include software packages and information systems. The contract is valued at approximately £73,280 and has a term of five years, starting from 2nd November 2017 and ending on 1st November 2022. The procurement process has reached the award stage, with the contract awarded on 26th October 2017.

This tender presents significant opportunities for businesses specialising in software development, particularly those with expertise in developing user-friendly interfaces for healthcare applications and systems that help manage resources efficiently. Companies offering innovative solutions for real-time data management, reporting analytics, and food ordering integration would be particularly well-suited to participate in similar future procurements. By capitalising on advancements in technology to streamline processes and reduce food wastage, businesses in this sector can effectively enhance their offerings to the NHS and other healthcare providers.

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Notice Information

Notice Title

Electronic Patient Food Ordering and Ward Catering 'top ups' system

Notice Description

We have a number of different methods of patient meal ordering at Trust. At the BRI the current process for ordering patient meals involves housekeepers taking meal orders (Mon to Fri and nurses on weekend) by writing down their orders on a form. The form is then faxed to Facilities Admin team who input the information and pass it onto the catering team who pick and pack it arrange for the meals to arrive at the right places. The electronic system for patient meal ordering and ward catering top-ups will assist in managing ward and catering stock, food wastage and reporting. The ordering by ward staff remains the same. The aim is to provide a consistent patient food ordering and Ward Catering 'top-ups' system across the Trust. The current process for ordering approximately 921 patient meals per day involves a housekeeper handing out the menus for the patient to complete, collecting them back in collating onto a summary sheet form. The form is then faxed to Facilities Admin team who input the information and pass it onto the catering team who pick and pack it arrange for the meals to arrive at the right places The Trust wishes to use an electronic system for patient meal ordering, managing stock, food wastage and reporting. Term of the contract is five years. Overview of requirements - The system must have the following features and meet the full detailed specification where applicable: The system should be able to: Wi-Fi: The system should be able to use the Wi-Fi Cloud system and be compatible with the Trust's Wi-Fi systems and Internet Explorer V11 software.Hand held devices: The system must be compatible with tablets such as Surface Pro or non windows based devices. The Trust's preference for non windows based tablets is Apple devices.Invoicing: The ability to itemise food items per ward and generate a cost breakdown per ward for invoicing. Waste: Automatically identify the 'best fit' for portions ordered per ward and support the reduction in waste. Manually input wastage info. 1.5. Ordering: Have a user friendly interface and a shorter timeline for patient meal ordering (same day). Ensure user only sees their own area/ward, only be able to order the maximum bed occupancy of the ward. Ward top ups (consumables) to be managed and ordered through the system to the agreed stock levels. Menus: Incorporates multiple menus (options), languages, photos, symbols against meal ie show allergens, portion size and can appoint a symbol to meaning relevant to us. Patients: Link orders with bed numbers, and the ability to add patients names. Reporting: Provide real time management report writing functions including RAG ratings, graphs and analysis including by cost, popular meals, food wastage, survey. Identify meals supplied to patients. Survey: Provide a customer survey with reporting. Sign off: Option to sign off choices (to avoid patients ordering inappropriate meals).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c8515a15-2f06-4bab-8397-54d6303b77dd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6eeb68b8-b5c8-43d3-aa39-f6fc38fc661c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48463000 - Statistical software package

48482000 - Business intelligence software package

48627000 - Real-time operating system software package

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£73,280 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Dec 20178 years ago
Submission Deadline
24 Apr 2017Expired
Future Notice Date
Not specified
Award Date
25 Oct 20178 years ago
Contract Period
2 Nov 2017 - 1 Nov 2022 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH WEST - ACUTES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 2NT
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified
Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

SYNBIOTIX SOLUTIONS

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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