Planning

Early Market engagment

DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 1 release in its history.

Planning

16 Nov 2020 at 12:34

Market Engagement Notice
Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA) is currently in the planning stage for a tender entitled "Early Market Engagement" related to the provision of a Direct Debit solution. This procurement falls under the financial and insurance services industry category and is based in Swansea, Wales. A key date for this process is the engagement end date, which is set for 24th November 2020. The contract is expected to be valued at approximately £5 million per annum, and the DVLA is keen to gather information from suppliers about their innovative offerings and capabilities regarding the Direct Debit service.

This tender represents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs), to engage with a major government agency. Companies that specialise in financial services, payment processing, or technology integration would be well-suited to compete, given the requirements for reliable Direct Debit management, integration with existing systems, and customer service capabilities. The DVLA's focus on innovation within this procurement process encourages suppliers to showcase their unique solutions and adaptability in providing a scalable Direct Debit solution.

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Notice Information

Notice Title

Early Market engagment

Notice Description

The new DD service will need to be in place by November 2022 DVLA administers vehicle excise duty (VED) on behalf of HM Treasury Direct Debit's can be set up online using the Electronic Vehicle Licensing (EVL) service or at a Post Office. Over 1 million mandates are created per month, this is split between new and renewed mandates On average, Direct Debit payments total between PS190m - PS205m a month The contract value will be approx. PS5million per annum It is envisaged that the service will include the following key components: Adherence to BACS scheme rules Transition of live DDs from current supplier Integration to DVLA licensing and finance systems Reliability and uptime Room to scale and add more features A service desk & escalation process for incidents The Direct Debit supplier should be able to: Successfully set up & automatically renew Direct Debit mandates Reconcile payments on behalf of DVLA Offer a portal for staff use & customer enquiries Provide a user-friendly dashboard to monitor statistics and financial information and produce reporting where necessary. The ability to block certain customers & manage the appropriate database All routes to market are being considered and we are looking for Suppliers to tell us about their offerings and innovation. Additional information: Once you have registered your interest, further information and questions will be sent via email. A 1 hour appointment will also be organised with you for a Microsoft teams presentation and discussion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c89bed24-3631-404a-9164-4420239607cd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/573b0ff6-7207-4912-9394-d19e8f2caba1
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Nov 20205 years ago
Submission Deadline
Not specified
Future Notice Date
24 Nov 2020Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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