Tender

QU528 - Telecare Installation Support Service- Phase 1

BIRMINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

25 Nov 2021 at 00:06

Summary of the contracting process

Birmingham City Council is seeking a provider for the "QU528 - Telecare Installation Support Service- Phase 1". This contract focuses on the installation of telecare systems in homes throughout Birmingham, a critical service in the telecommunications equipment industry. The procurement process is currently at the Tender stage, with bids due by 12:00 on 8th December 2021. The contract is set to commence on 20th December 2021 and aims to run until 31st March 2023, addressing a backlog of over 900 installations that began accumulating from September 2020 to November 2021.

This tender provides significant opportunities for businesses specialising in telecommunications installation and related services. Companies capable of managing basic and advanced telecare installations, including the integration of additional safety equipment, will find this project particularly suited to their skills. Small and medium-sized enterprises (SMEs) are encouraged to apply, especially those with a focus on emergency response and home safety systems, as Birmingham City Council is aiming to improve the accessibility and effectiveness of telecare services in the region.

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Notice Title

QU528 - Telecare Installation Support Service- Phase 1

Notice Description

The Council requires a provider to undertake telecare installations in people's home. In the first instance the provider will focus on the backlog of telecare installations that date from Sept 2020 to Nov 2021 and that equates and will exceed 900 referrals. This number will fluctuate as some installations maybe refused upon calling, a live telephone service maybe not be available or a suitably close electrical point to complete the installation (please note practitioners should have checked for both of these elements) or the circumstances may have changed for the person, so they no longer need the installation. In addition, there may be scope to become involved in the monthly installation of telecare to meet our current referral numbers should this demand remain high and funding be available to support this programme. The provider will not be required to undertake any repairs or maintenance of the telecare units and all telecare units and other equipment will be provided via our service level agreement with Careline as these units need to be connected to their emergency contact centre and will require pre-programming by either Careline or ASC Commissioning before they are assigned to the provider. These installations are made up of both basic and advanced telecare referrals and are explained as: o Basic Telecare - consists of the installation of a telecare box and pendant to provide emergency response 24/7 should the citizen need help, due to a fall etc. This installation can typically take up to an hour once in the persons property allowing time to install the equipment (no building works are required), undertake a test call to Careline, answering any queries the citizen or their family may have and explaining how to use the equipment and completing the required forms with them. o Advance Telecare - consists of the above but also an assessment of the citizen's needs within their home and if any additional equipment may help such as door or bed sensors, the fitting of smoke and CO2 detectors all of which are connected up to the telecare hub and can provide alerts to the contact centre that help is needed by the citizen. Some minor building work may be involved to fix a smoke or Co2 detector to a wall. This type of visit can typically take up to two hours to enable a discussion with the citizen of their needs and what additional equipment may help them. In addition, a further visit may be needed if the right equipment is not to hand on this visit or requires ordering and is not available in current stock. This contract will commence December 2021 and expire 31st March 2023. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.c... Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c8ff171b-c007-48f7-9ffe-cce28791b6dc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9dd8cf31-60c8-4285-8a7a-3692849b5eac
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

45 - Construction work

50 - Repair and maintenance services

64 - Postal and telecommunications services


CPV Codes

32500000 - Telecommunications equipment and supplies

32522000 - Telecommunications equipment

32523000 - Telecommunications facilities

32524000 - Telecommunications system

32550000 - Telephone equipment

45314000 - Installation of telecommunications equipment

45314200 - Installation of telephone lines

50330000 - Maintenance services of telecommunications equipment

50331000 - Repair and maintenance services of telecommunications lines

64227000 - Integrated telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20214 years ago
Submission Deadline
8 Dec 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Dec 2021 - 31 Mar 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
Manjit Samrai
Contact Email
manjit.samrai@birmingham.gov.uk
Contact Phone
0121 303 0349

Buyer Location

Locality
WEST MIDLANDS
Postcode
B4 7WB
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)

Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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