Award

CP1333-16 Employee Assistance Programme

DEVON COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

09 Feb 2017 at 11:50

Award Notice
Summary of the contracting process

Devon County Council is seeking a supplier for the "CP1333-16 Employee Assistance Programme," which aims to provide a comprehensive EAP service for its centrally employed staff of approximately 4,500. This tender, categorized under health and social work services, is currently in the Award stage. The contract period will commence on 1 April 2017 and conclude on 31 March 2019, with an awarded contract value of £65,000. The deadline for tender submissions was 23 September 2016, and the procurement method was an open procedure, allowing any qualified supplier to participate.

This tender presents an excellent opportunity for businesses specialising in employee wellness and mental health support services, including counselling organisations and advisory firms. Companies well-versed in providing round-the-clock helplines and effective counselling solutions will be particularly suited to compete for this contract. Engaging in this procurement can help such businesses expand their client base within the public sector and establish a long-term partnership with Devon County Council.

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Notice Information

Notice Title

CP1333-16 Employee Assistance Programme

Notice Description

This award notice links to Contract Finder notice DVNCC001-DN174753-67225186 Devon County Council is looking for one supplier to provide an Employee Assistance Programme (EAP) consisting of a telephone helpline and up to six one-hour sessions of telephone or face-to-face counselling per employee per year to its centrally employed staff (as at July 2016 approximately 4,500 staff) in order to support individuals to remain in work, or to return to work after a period of absence. The provision of an EAP service is designed to produce organisational benefit that can be quantified by measurable outcomes (such as feedback from employees showing that using the EAP contract helped them to return to work after a period of absence) The EAP must include: * A 24 hour telephone advice line available 365 days a year addressing concerns which may include but not be restricted to the following: - addiction/ dependency - alcoholism - anxiety / stress - bereavement - bullying/ harassment/ intimidation/ discrimination - career/ job related stress - care problems related to childcare/ eldercare/ disability care - debt advice - depression - domestic violence - eating disorders - family / relationship problems - gambling - gay/ lesbian/ gender issues - health problems - problems arising from an accident at work - mental health related issues - illness of a family member - legal information - matrimonial/ domestic settlement problems - performance related problems - redeployment/ relocation/ redundancy - substance abuse - post-traumatic stress. * Support for users and managers in a number of different ways including, but not limited to: - signposting on where to get advice / information - direct provision of advice / information - referral to specialised agencies * Support for employees to identify and resolve work issues such as working relationships, personal and interpersonal skills, time management skills, work/life balance, stress and other related issues * Support and advice for managers regarding recognition of problems which may impact on their or a team members ability to work effectively and undertaking their duty of care to staff and their management role e.g. having difficult conversations, managing and implementing change, stress, pressure and resilience and managing mental health in the workplace * Up to six sessions of self-referral telephone or face-to-face counselling per employee per year. * Access to counselling sessions should be available 52 weeks per year between 8am - 8pm, Monday to Friday and occasionally at weekends if no other time is suitable. * Access to the services provided must take account of an employee's health needs (for example disabled access to counselling rooms when requested, minicom facilities or text type on telephone helplines)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c918dc72-7575-4ab8-b108-fa33d7506d14
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2b66608f-69d5-4778-8021-b0fd8335a956
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£65,000 Under £100K
Lots Value
Not specified
Awards Value
£65,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Feb 20179 years ago
Submission Deadline
23 Sep 2016Expired
Future Notice Date
Not specified
Award Date
16 Nov 20169 years ago
Contract Period
31 Mar 2017 - 31 Mar 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

EMPLOYEE ADVISORY RESOURCE T/A WORKPLACE OPTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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