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IT Service Management Services 2

Student Loans Company

This public procurement record has 1 release in its history.

Award

14 Sep 2021 at 14:29

Award Notice
Summary of the contracting process

The public procurement process involves the Student Loans Company Limited, which is seeking to award a contract titled "IT Service Management Services 2" in the services industry category. This procurement took place in Glasgow, Scotland, and was initiated as a selective tendering method, with an overall contract value of £990,000. The contract period is set to begin on 13th August 2021 and will continue until 31st March 2022. The tender period concluded on 3rd August 2021, with the award being published on 14th September 2021.

This tender presents significant opportunities for businesses specialising in IT services management, particularly those with capabilities in ITIL best practices, servicedesk functions, and technical support. While this contract was awarded to FDM Group Ltd, businesses in the IT sector, especially those offering second-level support and user administration services, would find similar procurement processes advantageous for growth. Engaging with such public sector contracts can enhance service delivery, build relationships with governmental bodies, and expand market presence.

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Notice Information

Notice Title

IT Service Management Services 2

Notice Description

The contract will provide services to support ITIL Service Management services. This includes: - * Providing Servicedesk \ Service Desk functions following ITIL best practices * Performing IT troubleshooting covering Hardware, Operating Systems and Applications * Carrying out User administration tasks * 2nd Level IT Support * Provision of Security Admin Services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c94d7151-9e82-4885-a662-fd5ad8fa3b8b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c91903ce-9471-4d9d-baa5-8d987b0d05ef
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79900000 - Miscellaneous business and business-related services

Notice Value(s)

Tender Value
£990,000 £500K-£1M
Lots Value
Not specified
Awards Value
£990,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 20214 years ago
Submission Deadline
3 Aug 2021Expired
Future Notice Date
Not specified
Award Date
12 Aug 20215 years ago
Contract Period
13 Aug 2021 - 31 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Student Loans Company
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

FDM Group Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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