Tender

Smart Card Production and Management Contract

GLOUCESTERSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

05 Jul 2017 at 15:51

Tender Notice
Summary of the contracting process

The Gloucestershire County Council is inviting tenders for the "Smart Card Production and Management Contract," which falls under the software package and information systems industry category. This procurement is currently in the Tender stage and is set to conclude on 7th August 2017. The contract, valued at £580,000, aims to secure a new system for managing ITSO smartcards and related services, with the contract period commencing on 30th September 2017 and running for five years. The services sought include data transfer, customer relationship management software, and production and distribution of smart cards, among others, to be delivered in the South West region of the United Kingdom.

This tender presents significant opportunities for businesses specialising in software development, card production, and IT infrastructure services. Companies with experience in customer relationship management systems, data analytics, and smart card technology will find a strong fit for their capabilities within this procurement. As this initiative aims to support essential local transportation services and enhance the user experience for both the general public and transport staff, it is ideal for small and medium enterprises looking to expand their footprint in the public sector and contribute to sustainable public transport solutions.

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Notice Information

Notice Title

Smart Card Production and Management Contract

Notice Description

Gloucestershire County Council is responsible for the local delivery of the English National Concessionary Transport Scheme, which includes a statutory duty to issue and manage ITSO smartcards/ smart media and the technical infrastructure to support operator ticketing systems. Smartcard / smart media technology is also used in the delivery of subsidised travel in areas such as H2S, social care, apprenticeships and job seekers. The Council's contract for a HOPS, CRM, online customer portal and card management bureau is due to end in December 2017 and must be replaced. The new solution should be cost effective and ensure the continuity and future development of smart card ticketing in Gloucestershire over the next five years. Specifically the Council is looking to purchase the following services: * Data Transfer / Transition to a new system; * Customer Relationship Management software system; * Online portal for ordering Smart Card / Media for use by general public and via Libraries or Transport Staff; * Commercial Smart Card / Smart Media; * Data Analytics; * Production of Smart Cards / Media; * Distribution of Smart Cards / Media; * Smart Card / Media support through a back-office system (HOPS); * Call centre; * Secure Smart Card / Media data exchange(ISAM); * Hosting Services; * Maintenance and Support as appropriate for the all the above services; * PCI DSS compliant payment mechanism; * System integration of all of the above services. Additional information: Access to documents is via "Supplying the Southwest " portal. To access the documents you will need to register on the portal.All queries, submission of tenders etc must come via our supplying the South West Portal. Please find below a link to the portal: https://procontract.due-north.com/Login/Index?ReturnUrl=%2fLogin%2fLogoutConfirmation N/a

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ca8dcf2b-9c1d-496c-9ba5-b78862fe0f37
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/45c74a35-80b9-4356-a848-f26a4be8d859
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

CPV Codes

30162000 - Smart cards

30163000 - Charge cards

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£580,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jul 20178 years ago
Submission Deadline
7 Aug 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Sep 2017 - 29 Sep 2022 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GLOUCESTERSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLOUCESTER
Postcode
GL1 2TG
Post Town
Gloucester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK73 Gloucestershire CC
Delivery Location
TLK South West (England)
Local Authority
Gloucester
Electoral Ward
Westgate
Westminster Constituency
Gloucester

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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