Award

Quotation for Insurance Claims Management Database - AWARD

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

18 Feb 2019 at 16:19

Award Notice
Award

18 Feb 2019 at 16:18

Award Notice
Summary of the contracting process

The Sandwell Metropolitan Borough Council is seeking a supplier for an Insurance Claims Management Database, as part of a tender process that has recently progressed to the award stage. This contract will support the management of over 50,000 insurance claims for the council and West Midlands Fire and Rescue Authority, enhancing compliance with various data protection regulations. The contract is set to commence on 1st March 2019 and will initially last for five years, with potential extensions based on performance. This procurement follows an open procedure, with the tender period having ended on 31st January 2019.

This contract presents significant opportunities for IT software firms, particularly those specialising in database management and integration services. Businesses that have expertise in developing GDPR-compliant systems and experience with platforms such as Oracle e-Business Suite Financials and Microsoft applications are well-positioned to compete. The successful supplier will need to demonstrate their ability to effectively manage large datasets and comply with the council's ICT strategy, making this an attractive opportunity for companies aiming to expand their footprint in public sector contracts.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Quotation for Insurance Claims Management Database - AWARD

Notice Description

Quotation for Insurance Claims Management Database Sandwell Metropolitan Borough Council (the Council) currently uses a claims management system to handle insurance claims on behalf of the Council and West Midlands Fire and Rescue Authority. The claims handling system holds detailed information on all of the insurance claims handled by eight knowledgeable, professional and experienced staff within the Risk and Insurance Services team since 1991/92. The system currently holds information relating to more than 50,000 claims. The new claims handling system will be required to assist Sandwell Metropolitan Borough Council to comply with GDPR, DPA and SMBC's Corporate ICT Strategy as well as help deliver Vision 2030 objectives. Background The Council's Figtree insurance claims handling system is currently used to handle insurance claims on behalf of the council and West Midlands Fire and Rescue Authority. The current system holds a significant amount of data (approximately 100GB) and it is crucial that there is the facility if required for this data to be migrated accurately and timely. The Council is seeking to appoint an IT software firm to provide an insurance claims database. The core service requirements are: Record, manage and process claims. Integration with the Council's customer relationship management system Firmstep. GDPR and DPA compliant database allowing deletion of data whilst retaining claim details and retention period alerts. ? Accurate migration of historic and current data. ? Compatible with Citrix, Microsoft Outlook, Office applications Windows 10 and 7 and Outlook to allow compliance with the Council's Corporate ICT Strategy. ? Compatible with Oracle e-Business Suite Financials. ? Process large amounts of data quickly and accurately. Returned quotations will be evaluated based on the most economically advantageous quotation in accordance with the award criteria. The initial contract will be for a five year period with a view to extending to a further two years at the option of SMBC subject to satisfactory performance of the system. The proposed contract commencement date is 1st March 2019. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwel...

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cd9e9eff-aff3-4204-8c44-c33f137c27ca
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5474d933-dbcd-4376-a056-4a257a1b8bda
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48600000 - Database and operating software package

48611000 - Database software package

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Feb 20197 years ago
Submission Deadline
31 Jan 2019Expired
Future Notice Date
Not specified
Award Date
18 Feb 20197 years ago
Contract Period
1 Mar 2019 - 29 Feb 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 3DB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

ALPHATEC SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-cd9e9eff-aff3-4204-8c44-c33f137c27ca-2019-02-18T16:19:45Z",
    "date": "2019-02-18T16:19:45Z",
    "ocid": "ocds-b5fd17-cd9e9eff-aff3-4204-8c44-c33f137c27ca",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SCC 327 - AWARD",
        "title": "Quotation for Insurance Claims Management Database - AWARD",
        "description": "Quotation for Insurance Claims Management Database Sandwell Metropolitan Borough Council (the Council) currently uses a claims management system to handle insurance claims on behalf of the Council and West Midlands Fire and Rescue Authority. The claims handling system holds detailed information on all of the insurance claims handled by eight knowledgeable, professional and experienced staff within the Risk and Insurance Services team since 1991/92. The system currently holds information relating to more than 50,000 claims. The new claims handling system will be required to assist Sandwell Metropolitan Borough Council to comply with GDPR, DPA and SMBC's Corporate ICT Strategy as well as help deliver Vision 2030 objectives. Background The Council's Figtree insurance claims handling system is currently used to handle insurance claims on behalf of the council and West Midlands Fire and Rescue Authority. The current system holds a significant amount of data (approximately 100GB) and it is crucial that there is the facility if required for this data to be migrated accurately and timely. The Council is seeking to appoint an IT software firm to provide an insurance claims database. The core service requirements are: Record, manage and process claims. Integration with the Council's customer relationship management system Firmstep. GDPR and DPA compliant database allowing deletion of data whilst retaining claim details and retention period alerts. ? Accurate migration of historic and current data. ? Compatible with Citrix, Microsoft Outlook, Office applications Windows 10 and 7 and Outlook to allow compliance with the Council's Corporate ICT Strategy. ? Compatible with Oracle e-Business Suite Financials. ? Process large amounts of data quickly and accurately. Returned quotations will be evaluated based on the most economically advantageous quotation in accordance with the award criteria. The initial contract will be for a five year period with a view to extending to a further two years at the option of SMBC subject to satisfactory performance of the system. The proposed contract commencement date is 1st March 2019. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwel...",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48600000",
            "description": "Database and operating software package"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "48611000",
                "description": "Database software package"
            },
            {
                "scheme": "CPV",
                "id": "72222300",
                "description": "Information technology services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "B69 3DB"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "B69 3DB"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2019-01-31T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2019-03-01T00:00:00Z",
            "endDate": "2024-02-29T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-16",
            "name": "Sandwell Metropolitan Borough Council",
            "identifier": {
                "legalName": "Sandwell Metropolitan Borough Council"
            },
            "address": {
                "streetAddress": "Freeth Street, Oldbury",
                "locality": "West Midlands",
                "postalCode": "B69 3DB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Michelle Hackwood",
                "email": "michelle_hackwood@sandwell.gov.uk",
                "telephone": "0121 569 2873"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-107109",
            "name": "Alphatec Software Limited",
            "identifier": {
                "legalName": "Alphatec Software Limited"
            },
            "address": {
                "streetAddress": "North Barn, Dodford Hill Farm, Brockhall Road, Dodford, Northamptonshire, United Kingdom, NN7 4GS"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-16",
        "name": "Sandwell Metropolitan Borough Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-cd9e9eff-aff3-4204-8c44-c33f137c27ca-1",
            "status": "active",
            "date": "2019-02-18T00:00:00Z",
            "datePublished": "2019-02-18T16:19:45Z",
            "value": {
                "amount": 0,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-107109",
                    "name": "Alphatec Software Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-03-01T00:00:00Z",
                "endDate": "2024-02-29T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5474d933-dbcd-4376-a056-4a257a1b8bda",
                    "datePublished": "2019-02-18T16:19:45Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}