Tender

Operational management / related services at the Home Office Border Force Disembarkation and SOLAS (Saving of Lives at Sea) centre at Western Jet Foil (Dover) and Manston Reception Centre in Kent.

HOME OFFICE

This public procurement record has 1 release in its history.

Tender

11 Oct 2024 at 15:15

Summary of the contracting process

The Home Office has initiated a tender for operational management and related services at the Home Office Border Force Disembarkation and SOLAS centres at Western Jet Foil in Dover and the Manston Reception Centre in Kent. This procurement falls under the administration, defence, and social security services industry category and pertains to the South East region of the United Kingdom. The tender, in its initial stage, focuses on services such as staffing operations, security, healthcare facilities, and other support services required at these centres. The contract, scheduled to start on 5th January 2026 and run until 4th January 2032, offers a total estimated value of £521.3 million, excluding possible extensions. The tender process follows a selective procurement method, with a closing date for submissions at 12 p.m. on 15th November 2024.

This tender presents substantial growth opportunities for businesses specialising in security, healthcare, and facilities management. Small and Medium Enterprises (SMEs) stand to benefit significantly, given the competitive nature of the procurement process. Additionally, organisations with expertise in transportation, accommodation, and housekeeping services are well-suited to meet the tender requirements. By participating in this procurement, businesses can expand their portfolios, gain long-term contracts, and partner with a major government authority. Interested suppliers must register on the Home Office’s eSourcing Portal, fulfil the stipulated requirements, and submit their interest to have the opportunity to be shortlisted for this significant contract.

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Notice Title

Operational management / related services at the Home Office Border Force Disembarkation and SOLAS (Saving of Lives at Sea) centre at Western Jet Foil (Dover) and Manston Reception Centre in Kent.

Notice Description

The Manston Reception Centre and Disembarkation Point/s in Kent require providers of Operator and Healthcare Services, including managing staffing of operations, security, healthcare facilities, and other wraparound services. The aim of the services is to provide a safe and secure environment, where Border Force can register and process individuals arriving in the UK on small boats from across the English Channel. The contracting authority (the Home Office) is looking for partner(s) to deliver: - Lot 1 - Operator Services - Lot 2 - Healthcare Services The contracts will be awarded for an initial term of 6 years with an option to extend for up to an additional 4 x 12 month periods. The content of this notice, including the nature of works, services and estimated value, may be subject to change. Price is not the only award criterion and all criteria are stated only in the procurement documents Estimated value: Lot 1 - PS462,600,000 Lot 2 - PS58,700,000 This estimated total contract value excludes the estimated cost of the optional extensions. The estimated value of each optional extension are: Lot 1 - PS90.5m and Lot 2 - PS11.6m. The contract values included are estimates that are subject to change during the procurement process. The Authority will shortlist via a Supplier Questionnaire to a maximum of 4 bids for each lot. The Authority is not responsible for any bidding costs incurred by potential suppliers in respect of this procurement. The Authority reserves the right to abandon the competitive process and not award any contract; make any changes it sees as reasonable to the competition; remove and/or amend element(s) from the scope of the requirements; and accept or reject any tender. The contracting Authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations. The contract will be subject to break clauses to be applied in the event that, as per UK Government policy, the need for the services is successfully reduced over time, with corresponding reductions in the ultimate length and value of the contract. Additional information: This procurement will be managed electronically via the Home Office's eSourcing Portal (JAGGAER). To participate in this procurement, participants must first be registered on the eSourcing Portal. If you have not yet registered on the eSourcing Portal, this can be done online at https://homeoffice.app.jaggaer.com Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. To express an interest please email: nrc-commercial@homeoffice.gov.uk Title of email: Irregular Migration Management Services- Expression of Interest Email to include: Organisation name, Contact name, E-mail address, telephone number, lot(s) that Organisation is expressing an interest in, confirmation of eSourcing Portal registration, and details of eSourcing Portal contact. Any expressions of interest not submitted in the required format (or containing the requested information) may be rejected. The Authority requires new participants to sign a non-disclosure agreement (NDA) in order to be invited to participate in the competition for this project. On receipt of an email detailed above, the Authority will either confirm receipt of an NDA as part of market engagement or provide access to the NDA document through the eSourcing portal. If required, the authority will expect participants to download and reattach a signed copy of the NDA to the event. Once the registered user has completed and returned the NDA via the eSourcing Portal the Authority will enable the supplier to access the independent SQ area via the eSourcing Portal. The registered user will receive a notification email to alert them once this has been done. The closing date for submissions will be 12 p.m. on Friday 15th November 2024. SQ clarification requests must be submitted no later than 12 p.m. on Friday 1st November 2024. For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs). The Prior Information Notice for this procurement can be found under the Contracts Finder reference: CF-0352100D58000000L5A4EAK.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d3bf285f-6a71-4634-a2a6-a59c0fac8968
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12cc9dfe-8228-46df-87ce-21b7967c42e7
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

60 - Transport services (excl. Waste transport)

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

90 - Sewage, refuse, cleaning and environmental services

98 - Other community, social and personal services


CPV Codes

55500000 - Canteen and catering services

60130000 - Special-purpose road passenger-transport services

75000000 - Administration, defence and social security services

79710000 - Security services

79713000 - Guard services

79993000 - Building and facilities management services

85100000 - Health services

90911100 - Accommodation cleaning services

98341000 - Accommodation services

98341110 - Housekeeping services

Notice Value(s)

Tender Value
£521,300,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Oct 20241 years ago
Submission Deadline
15 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
5 Jan 2026 - 4 Jan 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Not specified
Contact Email
nrc-commercial@homeoffice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLJ South East (England)

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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