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Irregular Migration Management Services (IMMS) Lot 1 - Operator Services

Home Office

This public procurement record has 2 releases in its history.

Award

28 May 2026 at 12:03

Award Notice
Tender

11 Oct 2024 at 16:15

Tender Notice
Summary of the contracting process

The procurement process, overseen by the Home Office, involves the management of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. This procurement falls under the "Canteen and catering services" category with additional classifications such as "Special-purpose road passenger-transport services" and "Security services." The location of the services is in the South East region of the United Kingdom. The procurement has progressed to the Award stage, with the contract capped for an initial term of six years, commencing on 6th May 2026, potentially extending up to ten years under a competitive procedure with negotiation. The total contract value is £539,116,089 GBP, reflecting both quality and social value considerations in the award criteria.

This tender provides a significant growth opportunity, particularly for SMEs within service-based industries, specialising in operational management, security, and transport services. The initial contract period is robust, ensuring longer-term service provision with high market value. Companies engaged in security operations, administrative services, and facility management, particularly those experienced with large-scale government contracts, are well-suited to compete for and benefit from this opportunity. Additionally, given the selective procurement method adopted, potential suppliers have the chance to position themselves favourably by demonstrating value beyond mere pricing, ensuring diverse business growth avenues in public sector operations.

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Notice Information

Notice Title

Irregular Migration Management Services (IMMS) Lot 1 - Operator Services

Notice Description

The Authority conducted a procurement exercise for the provision of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Operator Services Provider is responsible for supporting with the registering of Service Users into the UK immigration system and delivery of operational services from disembarkation through to dispersal. A comprehensive specification was provided within the tender documentation. Submitted proposals were evaluated against criteria covering quality, social value, and price. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods. The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term. In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value. This notice pertains solely to the award of Lot 1.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d3bf285f-6a71-4634-a2a6-a59c0fac8968
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d01f6a9a-c4bc-4dc3-a323-c3422ba68226
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

60 - Transport services (excl. Waste transport)

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

90 - Sewage, refuse, cleaning and environmental services

98 - Other community, social and personal services

CPV Codes

55500000 - Canteen and catering services

60130000 - Special-purpose road passenger-transport services

75000000 - Administration, defence and social security services

79710000 - Security services

79713000 - Guard services

79993000 - Building and facilities management services

90911100 - Accommodation cleaning services

98341000 - Accommodation services

98341110 - Housekeeping services

Notice Value(s)

Tender Value
£521,300,000 £100M-£1B
Lots Value
Not specified
Awards Value
£539,116,089 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
28 May 20263 months ago
Submission Deadline
15 Nov 2024Expired
Future Notice Date
Not specified
Award Date
6 May 20263 months ago
Contract Period
6 May 2026 - 5 May 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLJ South East (England)
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

MTC Definitive Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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