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Employee Assistance Programme

MCA - Maritime and Coastguard Agency

This public procurement record has 2 releases in its history.

AwardUpdate

21 Jul 2026 at 12:37

Award Notice
Award

19 Jun 2024 at 10:11

Award Notice
Summary of the contracting process

The Maritime and Coastguard Agency procured an Employee Assistance Programme to support its staff and volunteers with all aspects of their health and wellbeing. The requirement covers health and wellbeing support services, classified under CPV 85100000, for the agency’s workforce and volunteer community. Delivery extends across the United Kingdom, the Channel Islands, the Isle of Man, Europe, British Overseas Territories and the rest of the world. The buying organisation is the Maritime and Coastguard Agency, based in Southampton. This is a service requirement rather than a goods or construction contract, and is intended to provide broad geographic coverage for an organisation whose personnel and volunteers may be located in multiple jurisdictions.

The procurement has been completed and awarded. It used a selective call-off from a framework agreement, specifically the Department for Transport group Employee Assistance Programme framework. The tender deadline was 22 March 2024 at 11:00 UTC. The contract was awarded to PAM Wellbeing Limited on 1 June 2024 for £240,000, with a contract period from 1 June 2024 to 31 May 2027. The procurement’s estimated value was £301,000. The award is active and the tender status is complete. The opportunity was identified as suitable for small and medium-sized enterprises, while participation was not reserved for voluntary, community or social enterprises. The evaluation outcome selected one supplier.

This award demonstrates established demand from the Maritime and Coastguard Agency for a comprehensive employee assistance service supporting both staff and volunteers across a wide, international footprint. A credible future competitor would need to provide broad health and wellbeing support, operate reliably across the United Kingdom and overseas locations, and manage service delivery for a dispersed workforce. Experience in employee assistance programmes, workforce wellbeing and confidential support services would be directly relevant. Suppliers should also be able to deliver through a public sector framework call-off route and demonstrate the organisational capacity needed for consistent coverage across Europe, the Channel Islands, the Isle of Man, British Overseas Territories and other locations. The stated SME suitability indicates that specialist smaller providers may be relevant competitors.

How relevant is this notice?

Notice Information

Notice Title

Employee Assistance Programme

Notice Description

Employee Assistance Programme Support to its staff and volunteers, in support of all aspects of their health and wellbeing. This notice is a contract notice regarding a call off from the DfTc procured contract and procurement reference number TRHR3293: DfT Group Employee Assistance Programme applies.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d41cbe5c-ea62-4deb-a260-b1bd8f51a293
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5947ee8e-5f8e-460d-980b-bdc1215d9997
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£301,000 £100K-£500K
Lots Value
Not specified
Awards Value
£240,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 20261 months ago
Submission Deadline
22 Mar 2024Expired
Future Notice Date
Not specified
Award Date
1 Jun 20242 years ago
Contract Period
1 Jun 2024 - 31 May 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MCA - Maritime and Coastguard Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

PAM Wellbeing Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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