Award

Customer Engagement, Relationship & Document Management

SOMERSET COUNCIL

This public procurement record has 1 release in its history.

Award

22 May 2024 at 14:52

Award Notice
Summary of the contracting process

The Somerset Council has awarded a contract for the provision of a Customer Engagement, Relationship & Document Management platform. The total value of the contract is £409,753.46 GBP, and the procurement method used was a direct award. The contract period is from May 31, 2024, to May 31, 2027, with the tender period ending on May 17, 2024. The buying organization is located in Taunton, United Kingdom, and the procurement falls under the services category.

This tender presents an opportunity for businesses, particularly those providing software packages and information systems, to engage with Somerset Council for potential future contracts. Small and medium-sized enterprises (SMEs) are well-suited to compete in such procurement processes. Businesses interested in customer engagement platforms and document management solutions should consider engaging with Somerset Council to explore further business growth opportunities in this sector.

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Notice Information

Notice Title

Customer Engagement, Relationship & Document Management

Notice Description

Award of contract for Customer engagement platform

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d4c32321-b2d0-4c19-9c85-6737daca719e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/608dc9fc-3188-4166-9768-dae4226faf63
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£409,753 £100K-£500K
Lots Value
Not specified
Awards Value
£409,753 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 20241 years ago
Submission Deadline
17 May 2024Expired
Future Notice Date
Not specified
Award Date
21 May 20241 years ago
Contract Period
30 May 2024 - 31 May 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOMERSET COUNCIL
Contact Name
Jon Marks
Contact Email
commercialandprocurement@somerset.gov.uk
Contact Phone
+44 3007906275

Buyer Location

Locality
TAUNTON
Postcode
TA1 4DY
Post Town
Taunton
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
Not specified
Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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