Notice Information
Notice Title
Patient Healthcare Communications and Related IT Services Framework
Notice Description
The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world. Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age. This is a replacement for the current NHSE 'Endorsed' framework. NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care. The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards. Thus any system which does not meet these standards will be phased out. This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme. The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled Digital Care systems Lot 13: Bespoke Services
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-d6726aae-5f91-4d89-b3c0-b6d44fc7da9e
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/4b01b246-d069-49ec-ab9a-d2be725791e1
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planned Procurement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
30 - Office and computing machinery, equipment and supplies except furniture and software packages
31 - Electrical machinery, apparatus, equipment and consumables; lighting
32 - Radio, television, communication, telecommunication and related equipment
35 - Security, fire-fighting, police and defence equipment
48 - Software package and information systems
64 - Postal and telecommunications services
71 - Architectural, construction, engineering and inspection services
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
85 - Health and social work services
-
- CPV Codes
30192400 - Reprographic supplies
30200000 - Computer equipment and supplies
30231300 - Display screens
31682230 - Graphic display panels
32232000 - Video-conferencing equipment
32320000 - Television and audio-visual equipment
32510000 - Wireless telecommunications system
35113000 - Safety equipment
35120000 - Surveillance and security systems and devices
48000000 - Software package and information systems
48481000 - Sales or marketing software package
48512000 - Interactive voice response software package
48515000 - Video conferencing software package
48983000 - Development software package
64200000 - Telecommunications services
64210000 - Telephone and data transmission services
64216100 - Electronic message services
64216120 - Electronic mail services
71317210 - Health and safety consultancy services
72000000 - IT services: consulting, software development, Internet and support
72212515 - Video conferencing software development services
72230000 - Custom software development services
72261000 - Software support services
72262000 - Software development services
72300000 - Data services
72400000 - Internet services
79512000 - Call centre
79710000 - Security services
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- £1,400,000,000 £1B-£10B
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 27 May 20259 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 7 May 2025Expired
- Award Date
- Not specified
- Contract Period
- 2 Dec 2025 - 1 Dec 2033 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS COMMERCIAL SOLUTIONS
- Contact Name
- NHSCS Digital Team
- Contact Email
- nhscs.digital@nhs.net
- Contact Phone
- 01306646822
Buyer Location
- Locality
- DORKING
- Postcode
- RH4 1XA
- Post Town
- Redhill
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ26 East Surrey
- Delivery Location
- Not specified
-
- Local Authority
- Mole Valley
- Electoral Ward
- Dorking North
- Westminster Constituency
- Dorking and Horley
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/4b01b246-d069-49ec-ab9a-d2be725791e1
27th May 2025 - Future opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/475c0e92-0f4b-46cd-b6ae-8dfffd1d9a29
22nd May 2025 - Future opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/1527e156-695c-4f0e-a7d4-70d199694655
22nd May 2025 - Future opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/38be715e-8fc6-4cdc-814e-63aa32aae80b
7th May 2025 - Future opportunity notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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