Planning

Patient Healthcare Communications and Related IT Services Framework

NHS COMMERCIAL SOLUTIONS

  • Contract Timeline

    Publication Date

    27th May 2025 15:47:21 PM

  • Contract Summary

    The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world. Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age. This is a replacement for the current NHSE 'Endorsed' framework. NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care. The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards. Thus any system which does not meet these standards will be phased out. This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme. The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled Digital Care systems Lot 13: Bespoke Services

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-d6726aae-5f91-4d89-b3c0-b6d44fc7da9e

    Publication Source

    Contracts Finder

    Procurement Stage

    Planning

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    30192400
    30200000
    30231300
    31682230
    32232000
    32320000
    32510000
    35113000
    35120000
    48000000
    48481000
    48512000
    48515000
    48983000
    64200000
    64210000
    64216100
    64216120
    71317210
    72000000
    72212515
    72230000
    72261000
    72262000
    72300000
    72400000
    79512000
    79710000
    85000000

    CPV Division(s)

    30 - Office and computing machinery, equipment and supplies except furniture and software packages
    31 - Electrical machinery, apparatus, equipment and consumables; Lighting
    32 - Radio, television, communication, telecommunication and related equipment
    35 - Security, fire-fighting, police and defence equipment
    48 - Software package and information systems
    64 - Postal and telecommunications services
    71 - Architectural, construction, engineering and inspection services
    72 - IT services: consulting, software development, Internet and support
    79 - Business services: law, marketing, consulting, recruitment, printing and security
    85 - Health and social work services

  • Awarding Authority

    NHS COMMERCIAL SOLUTIONS

    Buyer Name

    NHSCS Digital Team

    Buyer Email

    nhscs.digital@nhs.net

    Buyer Phone

    01306646822

    Buyer Address

    The Atrium

    Dorking

    RH4 1XA

    United Kingdom


Planning

Patient Healthcare Communications and Related IT Services Framework

NHS COMMERCIAL SOLUTIONS

  • Contract Timeline

    Publication Date

    22nd May 2025 10:44:48 AM

  • Contract Summary

    The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world. Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age. This is a replacement for the current NHSE 'Endorsed' framework. NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care. The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards. Thus any system which does not meet these standards will be phased out. This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme. The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled Digital Care systems Lot 13: Bespoke Services

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-d6726aae-5f91-4d89-b3c0-b6d44fc7da9e

    Publication Source

    Contracts Finder

    Procurement Stage

    Planning

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    30192400
    30200000
    30231300
    31682230
    32232000
    32320000
    32510000
    35113000
    35120000
    48000000
    48481000
    48512000
    48515000
    48983000
    64200000
    64210000
    64216100
    64216120
    71317210
    72000000
    72212515
    72230000
    72261000
    72262000
    72300000
    72400000
    79512000
    79710000
    85000000

    CPV Division(s)

    30 - Office and computing machinery, equipment and supplies except furniture and software packages
    31 - Electrical machinery, apparatus, equipment and consumables; Lighting
    32 - Radio, television, communication, telecommunication and related equipment
    35 - Security, fire-fighting, police and defence equipment
    48 - Software package and information systems
    64 - Postal and telecommunications services
    71 - Architectural, construction, engineering and inspection services
    72 - IT services: consulting, software development, Internet and support
    79 - Business services: law, marketing, consulting, recruitment, printing and security
    85 - Health and social work services

  • Awarding Authority

    NHS COMMERCIAL SOLUTIONS

    Buyer Name

    NHSCS Digital Team

    Buyer Email

    nhscs.digital@nhs.net

    Buyer Phone

    01306646822

    Buyer Address

    The Atrium

    Dorking

    RH4 1XA

    United Kingdom


Planning

Patient Healthcare Communications and Related IT Services Framework

NHS COMMERCIAL SOLUTIONS

  • Contract Timeline

    Publication Date

    22nd May 2025 10:03:46 AM

  • Contract Summary

    The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world. Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age. This is a replacement for the current NHSE 'Endorsed' framework. NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care. The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards. Thus any system which does not meet these standards will be phased out. This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme. The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled GP Digital Triage system Lot 13: Bespoke Services

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-d6726aae-5f91-4d89-b3c0-b6d44fc7da9e

    Publication Source

    Contracts Finder

    Procurement Stage

    Planning

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    30192400
    30200000
    30231300
    31682230
    32232000
    32320000
    32510000
    35113000
    35120000
    48000000
    48481000
    48512000
    48515000
    48983000
    64200000
    64210000
    64216100
    64216120
    71317210
    72000000
    72212515
    72230000
    72261000
    72262000
    72300000
    72400000
    79512000
    79710000
    85000000

    CPV Division(s)

    30 - Office and computing machinery, equipment and supplies except furniture and software packages
    31 - Electrical machinery, apparatus, equipment and consumables; Lighting
    32 - Radio, television, communication, telecommunication and related equipment
    35 - Security, fire-fighting, police and defence equipment
    48 - Software package and information systems
    64 - Postal and telecommunications services
    71 - Architectural, construction, engineering and inspection services
    72 - IT services: consulting, software development, Internet and support
    79 - Business services: law, marketing, consulting, recruitment, printing and security
    85 - Health and social work services

  • Awarding Authority

    NHS COMMERCIAL SOLUTIONS

    Buyer Name

    NHSCS Digital Team

    Buyer Email

    nhscs.digital@nhs.net

    Buyer Phone

    01306646822

    Buyer Address

    The Atrium

    Dorking

    RH4 1XA

    United Kingdom


Planning

Patient Healthcare Communications and Related IT Services Framework

NHS COMMERCIAL SOLUTIONS

  • Contract Timeline

    Publication Date

    7th May 2025 14:39:01 PM

  • Contract Summary

    The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world. Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age. This is a replacement for the current NHSE 'Endorsed' framework. NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care. The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards. Thus any system which does not meet these standards will be phased out. This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme. The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled GP Digital Triage system Lot 13: Bespoke Services

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-d6726aae-5f91-4d89-b3c0-b6d44fc7da9e

    Publication Source

    Contracts Finder

    Procurement Stage

    Planning

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    30192400
    30200000
    30231300
    31682230
    32232000
    32320000
    32510000
    35113000
    35120000
    48000000
    48481000
    48512000
    48515000
    48983000
    64200000
    64210000
    64216100
    64216120
    71317210
    72000000
    72212515
    72230000
    72261000
    72262000
    72300000
    72400000
    79512000
    79710000
    85000000

    CPV Division(s)

    30 - Office and computing machinery, equipment and supplies except furniture and software packages
    31 - Electrical machinery, apparatus, equipment and consumables; Lighting
    32 - Radio, television, communication, telecommunication and related equipment
    35 - Security, fire-fighting, police and defence equipment
    48 - Software package and information systems
    64 - Postal and telecommunications services
    71 - Architectural, construction, engineering and inspection services
    72 - IT services: consulting, software development, Internet and support
    79 - Business services: law, marketing, consulting, recruitment, printing and security
    85 - Health and social work services

  • Awarding Authority

    NHS COMMERCIAL SOLUTIONS

    Buyer Name

    NHSCS Digital Team

    Buyer Email

    nhscs.digital@nhs.net

    Buyer Phone

    01306646822

    Buyer Address

    The Atrium

    Dorking

    RH4 1XA

    United Kingdom