Award

Content Monitoring System

THE OFFICE OF COMMUNICATIONS

This public procurement record has 1 release in its history.

Award

18 Nov 2016 at 20:17

Award Notice
Summary of the contracting process

The tender titled "Content Monitoring System" was issued by The Office of Communications (Ofcom) to enhance its capacity for recording television and radio channels. This procurement falls under the industry category of programming services of packaged software products. The procurement is currently in the award stage, following the open procedure method. The tender period concluded on 26th October 2015, while the contract period is set to run from 22nd December 2015 to 21st December 2017. The value of the contract is £250,000, with a minimum threshold of £150,000, indicating potential financial scope for interested parties.

This tender presents significant opportunities for businesses specialising in software development, particularly those that offer scalable hosted services. Companies capable of providing advanced recording technologies and cloud-based solutions would be well-suited to compete. With Ofcom being a regulatory body responsible for broadcasting standards, successful proposals could enhance a supplier's credibility in the media and telecommunications industry, thereby facilitating business growth and further engagements with government and public sector clients.

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Notice Information

Notice Title

Content Monitoring System

Notice Description

Ofcom is seeking to purchase a content monitoring system to give it expanded capacity to record television and radio channels. Ofcom is responsible for licensing television and radio services, and setting and enforcing standards for the content provided on television, radio and on demand services in the UK. The primary method by which Ofcom is alerted to potential compliance failures is the assessment of complaints from viewers and listeners and we receive approximately 25 000 broadcasting complaints on average each year. We currently rely on in-house recording equipment to record continuously a number of channels (mainly the channels about which we receive the majority of complaints), so we are able to handle and resolve complaints quickly. To assess complaints about the other 2 000+ services that Ofcom licenses (beyond the limited number of channels that are captured by the in-house recording equipment), we request formally recordings from broadcasters. Assessing complaints is a proportionate means of meeting our general duties. Ofcom conducts routine targeted monitoring exercises of individual channels or sectors of the broadcasting industry. The aim of monitoring is either to identify individual compliance failures (for example, the broadcast of material which incites hatred or crime, or would cause harm or offence to the audience) or to generally assess a licensed channel's compliance with our rules over a number of hours. When Ofcom conducts structured targeted monitoring exercises, we use our in-house recording equipment to record a set number of channels. We then look back at the content recorded by the in-house recording equipment to assess the material. There is currently a limitation on the number of channels that can be dedicated to this form of monitoring using the current equipment. We rely on using the current limited number of channels for both the assessment of complaints and also for monitoring. This means there is a limit on the scale of our monitoring exercises. For example, the only way to increase the number of channels being recorded at any 1 time for monitoring is to reduce the number of channels being recorded for the assessment of complaints. We are now in the process of expanding our content monitoring programme to increase our ability to detect content which raises issues of potential harm to the audience. This will enable us to check whether licensees found in breach of our rules and licence conditions, and on those whom we have imposed sanctions, have improved their compliance. It will also enable us to check content broadcast on channels/stations about which we receive low numbers of complaints. We therefore require access to recording equipment that has expanded capacity to record more channels. In-line with Ofcom's strategy of using more cloud based services, where appropriate, we wish to procure a scalable hosted service which provides the capacity to record broadcast content. Additional information: For further details about our requirements and instructions on how to access this opportunity please review the contract notice attached.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-da00bad4-adc8-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7a8e4521-99e8-44c0-8c5c-d29c7d212342
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72210000 - Programming services of packaged software products

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
£332,840 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
26 Oct 2015Expired
Future Notice Date
Not specified
Award Date
5 Oct 201510 years ago
Contract Period
11 Feb 2016 - 10 Feb 2020 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE OFFICE OF COMMUNICATIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

IDEAS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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