Notice Information
Notice Title
Quotation for Insurance Claims Management Database
Notice Description
Quotation for Insurance Claims Management Database Sandwell Metropolitan Borough Council (the Council) currently uses a claims management system to handle insurance claims on behalf of the Council and West Midlands Fire and Rescue Authority. The claims handling system holds detailed information on all of the insurance claims handled by eight knowledgeable, professional and experienced staff within the Risk and Insurance Services team since 1991/92. The system currently holds information relating to more than 50,000 claims. The new claims handling system will be required to assist Sandwell Metropolitan Borough Council to comply with GDPR, DPA and SMBC's Corporate ICT Strategy as well as help deliver Vision 2030 objectives. Background The Council's Figtree insurance claims handling system is currently used to handle insurance claims on behalf of the council and West Midlands Fire and Rescue Authority. The current system holds a significant amount of data (approximately 100GB) and it is crucial that there is the facility if required for this data to be migrated accurately and timely. The Council is seeking to appoint an IT software firm to provide an insurance claims database. The core service requirements are: Record, manage and process claims. Integration with the Council's customer relationship management system Firmstep. GDPR and DPA compliant database allowing deletion of data whilst retaining claim details and retention period alerts. ? Accurate migration of historic and current data. ? Compatible with Citrix, Microsoft Outlook, Office applications Windows 10 and 7 and Outlook to allow compliance with the Council's Corporate ICT Strategy. ? Compatible with Oracle e-Business Suite Financials. ? Process large amounts of data quickly and accurately. Returned quotations will be evaluated based on the most economically advantageous quotation in accordance with the award criteria. The initial contract will be for a five year period with a view to extending to a further two years at the option of SMBC subject to satisfactory performance of the system. The proposed contract commencement date is 1st March 2019. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwel... Additional information: Is a Recurrent Procurement Type? : No
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-dc86bc29-4783-43b6-9898-d6a1a6177d19
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/f7feb504-c46a-4673-9cd5-f81db4aaf638
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48600000 - Database and operating software package
48611000 - Database software package
72222300 - Information technology services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Jan 20197 years ago
- Submission Deadline
- 31 Jan 2019Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Mar 2019 - 29 Feb 2024 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SANDWELL METROPOLITAN BOROUGH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- WEST MIDLANDS
- Postcode
- B69 3DB
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG37 Sandwell
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Sandwell
- Electoral Ward
- Oldbury
- Westminster Constituency
- West Bromwich
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/f7feb504-c46a-4673-9cd5-f81db4aaf638
9th January 2019 - Opportunity notice on Contracts Finder -
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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