Planning

Understanding fare evader behaviour and driving behavioural change through data led interventions MSQ

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Planning

02 Aug 2024 at 16:01

Market Engagement Notice
Summary of the contracting process

Transport for London (TfL) is currently in the planning stage for a procurement process titled "Understanding fare evader behaviour and driving behavioural change through data led interventions MSQ". This initiative falls under the software programming and consultancy services category and is situated in London, United Kingdom. The procurement aims to explore innovative solutions to reduce fare evasion on TfL's network, focusing on data and technology-driven interventions. Interested suppliers are invited to submit their market sounding questionnaires by 16th August 2024.

This tender presents a significant opportunity for businesses specialising in software development, data services, and technical consultancy to collaborate with a leading public transport authority. Companies with expertise in creating technological solutions that can detect fare evaders, provide actionable data, and influence behavioural change will find this tender particularly relevant. Small and medium enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) are encouraged to participate, leveraging this project to showcase their innovations and expand their business in the public sector.

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Notice Information

Notice Title

Understanding fare evader behaviour and driving behavioural change through data led interventions MSQ

Notice Description

Transport for London (TfL) is conducting an early market engagement exercise to look for novel approaches/solutions to reduce fare evasion on the TfL network with solutions that minimise impact on TfL infrastructure and the TfL customer experience whilst enhancing the public perception of TfL. Interested suppliers are asked to complete a market sounding questionnaire to provide TfL with information of the interested supplier's proposed approach/solution. Within TfL, there are several initiatives currently in flight under the countering fare evasion problem statement umbrella; these include physical (gateline improvements), technology (supporting investigations), and behavioural (communications, signage) solutions. However, the component of the umbrella fare evasion problem statement that this MSQ is interested in hearing solutions to is: "How might TfL use technology and data to better understand fare evader behaviour and then drive changes in fare evader behaviour through interventions" Specifically, we would like to know if there are technologies/solutions that TfL can utilise that will - * Better detect fare evaders across our different modes (While TfL runs an integrated transport network, the design and operation of each mode on our network is unique). * Provide data and insight to support new interventions that will change the behaviour of fare evaders. * Increase the deterrent of fare evasion taking place on our network. * Drive changes in fare evader behaviour. To receive the MSQ please email MSQinnovation@tfl.gov.uk expressing your interest with the email subject heading of Fare Evasion Data MSQ Request [include your company name]. To submit your MSQ please also email MSQinnovation@tfl.gov.uk using the subject heading Fare Evasion Data MSQ Response [include your company name]. The last date that MSQ submissions shall be accepted is 16th August 2024. Additional information: Information provided within this MSQ ("the EME documents") does not purport to be comprehensive or verified by TfL or its advisers. No representation or warranty, express or implied, is or will be given by TfL or any of its officers, employees, servants, agents or advisers with respect to the information or opinions contained in the EME documents. Any liability in respect of such representations or warranties, howsoever arising, is hereby expressly disclaimed but nothing in the EME documents shall exclude or restrict liability for fraudulent misrepresentations. TfL reserves the right without prior notice to amend the information provided, including, but not limited to, changing the timetable, the scope and nature of the procurement and the procurement process. In particular, TfL reserves the right to issue circulars to interested parties providing further information or supplementing and / or amending the procurement process. In no circumstances shall TfL incur any liability in respect of any changes. This will be subject to the requirements of public law, the UK and EU procurement rules and Treaty on the functioning of the European Union rules and general principles. TfL reserves the right without prior notice not to follow up the EME documents in any way or with any interested parties. TfL also reserves the right to terminate this process at any time without awarding a contract. TfL will not enter into a contract based solely on the responses to the EME documents and no information contained within the EME documents or in any communication made between TfL and any interested party in connection with the EME documents shall be relied upon as constituting a contract or representation that any contract shall be offered. Direct or indirect canvassing of the Mayor, any members of the Greater London Authority, employees, directors, board members, agents and advisers of TfL and any of its subsidiaries by any person concerning the EME documents or any related procurement process and any attempt to procure information from any of the foregoing concerning the EME documents may result in the disqualification of the person and / or the relevant organisation from consideration during the market engagement or for any associated procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aea12f33-49c5-41ba-a966-f10165692757
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72200000 - Software programming and consultancy services

72210000 - Programming services of packaged software products

72220000 - Systems and technical consultancy services

72230000 - Custom software development services

72240000 - Systems analysis and programming services

72250000 - System and support services

72260000 - Software-related services

72300000 - Data services

72310000 - Data-processing services

72320000 - Database services

72330000 - Content or data standardization and classification services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Aug 20241 years ago
Submission Deadline
Not specified
Future Notice Date
16 Aug 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Not specified
Contact Email
msqinnovation@tfl.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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