Tender

GB-Leeds: Yorkshire Housing - ITIL Service Management Software Solution

YORKSHIRE HOUSING LTD

This public procurement record has 1 release in its history.

Tender

18 Nov 2016 at 20:17

Tender Notice
Summary of the contracting process

The procurement process is being carried out by Yorkshire Housing Ltd for the project titled "Yorkshire Housing - ITIL Service Management Software Solution". This initiative falls under the software and information systems industry category and is located in Leeds, within the Yorkshire and the Humber region of the United Kingdom. The procurement is at the Tender stage, with a deadline for submissions set for 20th November 2015. The estimated contract value ranges from £50,000 to £100,000, and the procurement method is an open procedure.

This tender provides a valuable opportunity for small and medium enterprises (SMEs) experienced in software solutions, particularly those with expertise in ITIL frameworks and service management. Companies that can offer effective tools to enhance operational efficiency, incident registration, and service catalogue management would be well-positioned to compete. Engaging in this procurement could not only lead to a contract with Yorkshire Housing Ltd but also strengthen a business's portfolio in the public sector services market.

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Notice Information

Notice Title

GB-Leeds: Yorkshire Housing - ITIL Service Management Software Solution

Notice Description

The objectives of the procurement are to identify an ITIL Service Management Software Solution that will: - Support the delivery of the ITIL framework within the business. - Provide a tool that will help support IT deliver on its Fit for the Future strategic commitments currently being formulated. - Provide the opportunity to report business specific information to different business areas. - Assist in the identification and analysis of the call types. - Provide the data to proactively target, and lower, the number of calls providing improved efficiency to the operation of the wider business. - The solution should also provide the mechanism to support a 'small change process'. - Provide a self service facility for users to register incidents and requests. - Maintain and publish a Service Catalogue. - Facilitate performance improvement and better management of the ICT Team. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-df4e74fe-adc8-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f82b5fb5-e88b-486a-bf67-fca4d25f2a5a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
20 Nov 2015Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
5 Jan 2016 - 30 Jun 2016 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
YORKSHIRE HOUSING LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 6ER
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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