Notice Information
Notice Title
A review of best practice in complaints handling procedures and guidance
Notice Description
A review of best practice in complaints handling procedures and guidance
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e04743cd-4b8f-4208-b997-044e6e6cc36f
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/75124054-e249-4bf3-a4c6-8b3b306c9785
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Single tender action (below threshold)
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79313000 - Performance review services
Notice Value(s)
- Tender Value
- £19,500 Under £100K
- Lots Value
- Not specified
- Awards Value
- £19,500 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Feb 20215 years ago
- Submission Deadline
- 19 Oct 2020Expired
- Future Notice Date
- Not specified
- Award Date
- 22 Oct 20205 years ago
- Contract Period
- 26 Oct 2020 - 1 Jul 2021 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- OFFICE OF RAIL AND ROAD
- Contact Name
- Not specified
- Contact Email
- procurementteam@orr.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- E14 4QZ
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI42 Tower Hamlets
- Delivery Location
- TLI London
-
- Local Authority
- Tower Hamlets
- Electoral Ward
- Canary Wharf
- Westminster Constituency
- Poplar and Limehouse
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/75124054-e249-4bf3-a4c6-8b3b306c9785
22nd February 2021 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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