Planning

Blue Badge System - Early Market Engagement

ESSEX COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

14 Jul 2021 at 08:49

Market Engagement Notice
Summary of the contracting process

Essex County Council is currently in the planning stage of a procurement process titled "Blue Badge System - Early Market Engagement." This initiative, aimed at developing an online blue badge application and case management system, is taking place in Chelmsford, Essex, within the East of England region. The engagement period for suppliers ends on 28th July 2021, and interested parties are encouraged to provide feedback alongside indicative costs. The new system should cater to approximately 2,500 applications each month and must integrate effectively with existing national database systems.

This tender presents substantial opportunities for businesses, particularly those specialising in cloud-based software development and case management solutions. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) with experience in online application systems will find this an advantageous bidding opportunity. Suppliers can enhance their business by showcasing their capability to meet the outlined system requirements and respond to client needs effectively, potentially leading to a long-term partnership with the Essex County Council.

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Notice Information

Notice Title

Blue Badge System - Early Market Engagement

Notice Description

Essex County Council is exploring options around a blue badge application and case management system. The system will need to provide: a) a means by which Essex residents can apply online (including new applications and renewals); b) a means by which the Council can assess submitted applications and provide decision to residents; c) a full case management system for processed applications; The system must possess the following capabilities/attributes: * Ability to generate one link per applicant for incomplete application. * Ability for paper applications to be paid online. * Ability for paper applications to be communicated via email or digital means. * Ability to find/locate applications with username, full names or reference numbers. * Ability to search applicant's name/details if completed/submitted by a third party. * Ability to download files by email and other means. * Ability to have a database system that stores all applications. * Ability to successfully process all applications. * Ability to retain applications for the 6-month period and close automatically if no contact is made in that 6-month period. * Ability to automatically generate and format letters. * Ability to automatically order the badge once payment made and confirmed. * Ability to fully integrate with National database systems and other Govt systems such as Pay360, GovVerify. * Ability to provide maintenance updates on regular basis. * Ability to send out notifications for application progress. * Application must be cloud-based (SAAS). * Ability to have a streamlined renewal process for applicants. * Ability to close off an application without having to work all the way through the process. * Ability to have a 'Save' functionality for applicants when completing an application online, including a time-out warning. * Ability to have clear visibility for advisers on the application journey and what stage it is at. * Ability to have suitable file size upload allowance. It would be preferable for the system to possess the following capabilities/attributes: * Ability to open an Appeal process with one-click. * Ability to indicate if applicant has been sent an email or a letter. * Ability to paste wording from Word document into a text box, without showing all the coding. * Ability to open an Appeal process with one-click. * Ability to indicate if applicant has been sent an email or a letter. * Ability to paste wording from Word document into a text box, without showing all the coding. We are asking for information on what they currently provide to their customers with respect to blue badge applications and case management systems. We would welcome feedback from suppliers, in relation to the above identified needs in a brief summary (No more than 750 words) and where possible indicative costs. There will be approximately 2000-2500 applications per month. Once submitted, we will look to organise demonstrations of the system via Microsoft teams between 19/07/21 and 30/07/21

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e1965d54-a8fa-476c-9d97-87b047763b1e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/553f2067-fc34-42f9-8525-929863298b6b
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72400000 - Internet services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jul 20214 years ago
Submission Deadline
Not specified
Future Notice Date
28 Jul 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ESSEX COUNTY COUNCIL
Contact Name
Katie Elgie
Contact Email
katie.elgie@essex.gov.uk
Contact Phone
07712356055

Buyer Location

Locality
CHELMSFORD
Postcode
CM2 0PD
Post Town
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
Not specified
Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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