Tender

Care Connect Digital Upgrade - Alarm Receiving Centre Platform

DURHAM COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

29 Feb 2024 at 08:42

Tender Notice
Summary of the contracting process

The Durham County Council has initiated a tender process for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform. This procurement falls under the services category, with an estimated contract value of £2,000,000 in GBP. The procurement method is an open procedure (above threshold) with the expected start date of 1st May 2024, and the contract is expected to end by 30th April 2027. There are provisions for two extension periods, potentially extending the contract until 2033. The tender deadline is set for 1st April 2024, and the delivery addresses are in England, United Kingdom.

This tender opportunity by Durham County Council presents a potential business growth opportunity for small and medium enterprises (SMEs) and voluntary, community, and social enterprise organizations (VCSEs). Businesses in the software package and information systems industry would be well-suited to compete for this opportunity, given the nature of the project. The expected long-term contract duration and the possibility of extensions provide a stable revenue stream for successful bidders, offering room for innovation and collaboration in supporting and enhancing the Alarm Receiving Centre platform with new technologies and products.

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Notice Information

Notice Title

Care Connect Digital Upgrade - Alarm Receiving Centre Platform

Notice Description

This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform. Due to the impending switch off of the analogue phone network (PSTN), to be completed by December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital personal alarms and communication with other digital equipment. The scope of this arrangement may be extended to include any new or emerging technologies or products to support or enhance the Alarm Receiving Centre platform. This procurement is issued under an Open Tender (Find a Tender Service Threshold) Process. The expected start date for the proposed contract is 1st May 2024. The expected end date for the proposed contract is 30th April 2027. The proposed contract is to be let with two options to extend for a further 36-months per extension period from the actual end date. Proposed extension period 1: 1st May 2027 - 30th April 2030. Proposed extension period 2: 1st May 2023 - 30th April 2033.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e26cc213-fe02-4731-9475-cf45bb5b064b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1b1646d2-5621-471e-b970-adac47e3257a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Feb 20241 years ago
Submission Deadline
1 Apr 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Apr 2024 - 30 Apr 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
MacKenzie Heath
Contact Email
mackenzie.heath@durham.gov.uk
Contact Phone
+44 3000264859

Buyer Location

Locality
DURHAM
Postcode
DH1 5UL
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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