Tender

The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services

CROWN COMMERCIAL SERVICE

This public procurement record has 1 release in its history.

Tender

20 Apr 2017 at 11:40

Tender Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) is initiating a tender process for "The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services." This contract, with a total value of £23,600,000 and a minimum value of £14,000,000, will be established for an initial period of 48 months, with the possibility of a 12-month extension at the authority's discretion. The procurement process is currently in the active tender stage, with a submission deadline set for 24 April 2017. The services are to be conducted exclusively from secure office premises within the UK, focusing primarily on transcription from English to English, and include various classifications related to audio and office-support services. The procurement method utilised is an open procedure, encouraging competition among potential contractors.

This tender presents significant opportunities for businesses specialising in transcription and typing services, particularly those adept in delivering cost-effective and innovative solutions in a digital environment. Small and medium-sized enterprises (SMEs) may find this an advantageous opportunity, fostering collaboration and flexibility to meet the DWP's aim of digitalising services and automating processes. Companies offering industry best practices in transcription, data analytics, and secure service delivery will be well-positioned to compete for this contract, aligning with the DWP's commitment to efficiency and high-quality service provision.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services

Notice Description

The Department for Work and Pensions (DWP) (referred to hereafter as the Contracting Authority) is seeking to establish a Contract with a single Contractor for The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services for an initial period of forty-eight (48) months, with an option to extend for up to a further twelve (12) month period by giving the Supplier no less than three (3) months' advance notice. Any extension will be exercised at the sole discretion of the Contracting Authority. As part of the delivery of Contracting Authority's 2020 Vision of being 'Digital By Default', the Contracting Authority is committed to delivering innovative, cost effective services to its customers, whilst developing excellent supplier and stakeholder relationships and increasing the use of digital solutions to interact with citizens and stakeholders to deliver its business objectives. Therefore increased digitalisation of services by 2020, will increase the emphasis on the use of data and analytics to inform the Contracting Authority in moving further towards "The Prevent Agenda". The Contracting Authority is looking for collaboration and flexibility to drive value, benefits and savings through innovation and industry best practice to deliver opportunities to achieve high levels of automation. The Transcription Typing and Equipment Maintenance Services required to be provided are more particularly described in the Invitation to Tender ("ITT") Attachment 4a - Specification (Contract Schedule 1). The Contracting Authority's security requirements, stipulate that the service is provided from secure office premises within the UK. This Transcription service will be primarily be transcription of English to English, with some limited requirement for Welsh to Welsh transcription. It is important to note that Written Translation of Foreign Languages and Interpreting services are not within the scope of this procurement. Additional information: For a detailed breakdown of additional information, please refer to section VI.3 of the published Contract Notice on Tenders Electronic Daily.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e4949ed8-6973-4720-8c0b-84cd418551a6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/481a150d-28de-4e32-98a1-f77c6a88d4e2
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

50 - Repair and maintenance services

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

32353000 - Sound recordings

50342000 - Repair and maintenance services of audio equipment

75230000 - Justice services

79500000 - Office-support services

79821100 - Proofreading services

Notice Value(s)

Tender Value
£23,600,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Apr 20178 years ago
Submission Deadline
24 Apr 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2018 - 31 May 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UA
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-e4949ed8-6973-4720-8c0b-84cd418551a6-2017-04-20T12:40:53+01:00",
    "date": "2017-04-20T12:40:53+01:00",
    "ocid": "ocds-b5fd17-e4949ed8-6973-4720-8c0b-84cd418551a6",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "test3",
        "title": "The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services",
        "description": "The Department for Work and Pensions (DWP) (referred to hereafter as the Contracting Authority) is seeking to establish a Contract with a single Contractor for The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services for an initial period of forty-eight (48) months, with an option to extend for up to a further twelve (12) month period by giving the Supplier no less than three (3) months' advance notice. Any extension will be exercised at the sole discretion of the Contracting Authority. As part of the delivery of Contracting Authority's 2020 Vision of being 'Digital By Default', the Contracting Authority is committed to delivering innovative, cost effective services to its customers, whilst developing excellent supplier and stakeholder relationships and increasing the use of digital solutions to interact with citizens and stakeholders to deliver its business objectives. Therefore increased digitalisation of services by 2020, will increase the emphasis on the use of data and analytics to inform the Contracting Authority in moving further towards \"The Prevent Agenda\". The Contracting Authority is looking for collaboration and flexibility to drive value, benefits and savings through innovation and industry best practice to deliver opportunities to achieve high levels of automation. The Transcription Typing and Equipment Maintenance Services required to be provided are more particularly described in the Invitation to Tender (\"ITT\") Attachment 4a - Specification (Contract Schedule 1). The Contracting Authority's security requirements, stipulate that the service is provided from secure office premises within the UK. This Transcription service will be primarily be transcription of English to English, with some limited requirement for Welsh to Welsh transcription. It is important to note that Written Translation of Foreign Languages and Interpreting services are not within the scope of this procurement. Additional information: For a detailed breakdown of additional information, please refer to section VI.3 of the published Contract Notice on Tenders Electronic Daily.",
        "datePublished": "2017-04-20T12:40:53+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "32353000",
            "description": "Sound recordings"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "50342000",
                "description": "Repair and maintenance services of audio equipment"
            },
            {
                "scheme": "CPV",
                "id": "75230000",
                "description": "Justice services"
            },
            {
                "scheme": "CPV",
                "id": "79500000",
                "description": "Office-support services"
            },
            {
                "scheme": "CPV",
                "id": "79821100",
                "description": "Proofreading services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 14000000,
            "currency": "GBP"
        },
        "value": {
            "amount": 23600000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2017-04-24T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-06-01T00:00:00+01:00",
            "endDate": "2022-05-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/481a150d-28de-4e32-98a1-f77c6a88d4e2",
                "datePublished": "2017-04-20T12:40:53+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Attachment 1 - Invitation To Tender v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5f0b970d-832b-4323-a5cb-822c598db0e9",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "3",
                "documentType": "tenderNotice",
                "description": "Attachment 2 - Participation Requirements and Selection Questionnaire and Guidance v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/8dc2d7a9-1be8-4173-8343-4b9158cb1b31",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "4",
                "documentType": "tenderNotice",
                "description": "Attachment 2b - Certficate of Past Performance v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/6911aa1f-7960-4f1e-9c92-080c7fbf8aa6",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "5",
                "documentType": "tenderNotice",
                "description": "Attachment 3 - Award Questionnaire Response Guidance Evaluation and Marking Scheme - v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/838af1fd-0f0c-428b-8315-e7613b051fbc",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "6",
                "documentType": "tenderNotice",
                "description": "Attachment 4 - Contract Terms v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/469f7c09-98e6-4ca2-9195-707f8126a2d5",
                "format": "application/msword"
            },
            {
                "id": "7",
                "documentType": "tenderNotice",
                "description": "Attachment 4a - Specification (Contract Schedule 1) v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/c5e4a45c-3a04-432e-9aae-1dbd04ce953c",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "8",
                "documentType": "tenderNotice",
                "description": "Attachment 5 - Terms of Participation v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/83b86fe0-67e3-4f26-ba82-bd0309178ab5",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "9",
                "documentType": "tenderNotice",
                "description": "Attachment 6 - Declaration of Compliance v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/3cbbe979-97b9-467b-b7d1-27477f46ee9a",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "10",
                "documentType": "tenderNotice",
                "description": "Attachment 7 - eSourcing Suite Supplier Guidance Document v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/4d287a86-1577-4719-869e-68abee0c9789",
                "format": "application/pdf"
            },
            {
                "id": "11",
                "documentType": "tenderNotice",
                "description": "Attachment 8 - Contract Population Template v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/0769312f-cdb6-4fb0-8d04-034d80567692",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "12",
                "documentType": "tenderNotice",
                "description": "Attachment 9C - Pricing Matrix Guidance (Post Award Open Book Data) v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/268f68d1-d428-4a05-b972-06ebd5754060",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "13",
                "documentType": "tenderNotice",
                "description": "Attachment 10 - Financial Assessment Template v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/530c56e0-83e8-4c97-af79-cc705809aa17",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "14",
                "documentType": "tenderNotice",
                "description": "Attachment 11 Non-Disclosure Agreement (TUPE and Historical Data) V1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/e9c97f89-61ea-4108-856c-ca96e839505f",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "15",
                "documentType": "tenderNotice",
                "description": "Attachment 13 - eAuction Rules v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/393bbe2d-1f57-48e6-9280-d57ad94e3a74",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "16",
                "documentType": "tenderNotice",
                "description": "Attachment 14 - Security Guidance v1.0",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/59acd402-4a09-434e-9dc1-f46948b1c522",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "17",
                "documentType": "tenderNotice",
                "description": "Attachment 9A - Pricing Matrix and Guidance v1.1",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/409b8f58-9938-4baf-b3a0-6ede3040541e",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "18",
                "documentType": "tenderNotice",
                "description": "Attachment 9B - Pricing Matrix (Post Award Open Book Data) v1.1 (1)",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/ae385130-e833-49a2-b2bb-6e54662d3c9c",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
            "name": "Crown Commercial Service",
            "identifier": {
                "legalName": "Crown Commercial Service",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/6sQD8uds"
            },
            "address": {
                "streetAddress": "Quarry House, Quarry Hill",
                "locality": "Leeds",
                "postalCode": "LS2 7UA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Department For Work and Pensions (DWP)",
                "email": "supplier@crowncommercial.gov.uk",
                "telephone": "+44 3450103503"
            },
            "details": {
                "url": "https://www.gov.uk/government/organisations/department-for-work-pensions"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
        "name": "Crown Commercial Service"
    }
}