Award

Customer service software for waste services

SOMERSET COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

17 Mar 2020 at 17:16

Award Notice
Summary of the contracting process

The procurement process involves Somerset County Council, which is looking for a supplier to provide a customer service software for waste services. This tender, identified as "Customer service software for waste services", falls under the software package and information systems category (CPV code 48000000). The contract, valued at £55,640, was awarded on 20th September 2019, following a selective procurement method from a framework agreement. The contract period starts on 8th January 2020 and extends until 21st September 2021, situated in the South West region of the United Kingdom.

This opportunity presents significant potential for business growth, particularly for small and medium-sized enterprises (SMEs) that specialise in software development and customer service solutions. Businesses with experience in providing scalable software systems tailored for local government services would be well-suited to compete in similar tenders. The successful supplier, ABAVUS LIMITED, demonstrates the potential for SMEs to engage effectively in public procurement within the technology sector.

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Notice Information

Notice Title

Customer service software for waste services

Notice Description

Somerset Waste Partnership Customer Support System

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e50120df-63fc-44b9-b35a-da2cbb09847b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4313a640-117f-4e69-b797-1f5b550a3a65
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£55,640 Under £100K
Lots Value
Not specified
Awards Value
£55,640 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Mar 20205 years ago
Submission Deadline
21 Aug 2019Expired
Future Notice Date
Not specified
Award Date
19 Sep 20196 years ago
Contract Period
8 Jan 2020 - 21 Sep 2021 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOMERSET COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TAUNTON
Postcode
TA1 4DY
Post Town
Taunton
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLK South West (England)
Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Supplier Information

Number of Suppliers
1
Supplier Name

ABAVUS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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