Notice Information
Notice Title
STA - GMS - annual support agreement
Notice Description
Annual support agreement for GMS Application and Portal on a Dynamics 365 platform. Trillium Systems Limited will provide the Customer with support services covering the Supported Software, specifically focused on supporting the core application functionality, related application services and databases, covering: * Core Application support covering "out the box" usage of Supported Systems * Custom functionality developed by Trillium for the Client * Trillium Solution Accelerator functionality Service Allocation Credits for general advice and guidance Service Allocation Units are allocated in hour units whereby one unit equals 1 hour. Units are deducted once a change request is approved. Units can be applied against the following Trillium services: * Development & Customisation * Analysis / Estimation * Consulting & Training * Project Management * Testing & Deployment * Reactive maintenance, actioning any maintenance tasks required; * Custom functionality, defined as developments made above and beyond core application support; * Infrastructure and Integration where the systems reside on or integrate to other systems (e.g. payment integration, Exchange, etc); * End User advice and guidance, where the user has been trained up to the required level, where the user training level has been approved by both Trillium Systems Limited and the Customer; * Variations & Change requests * Advice and Guidance on process, usage and best practice
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e5c53478-0839-4503-b837-406227cfff0f
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/ecb59373-a269-4a9c-a1ff-e0e97a6174fe
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Single tender action (below threshold)
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72261000 - Software support services
Notice Value(s)
- Tender Value
- £26,081 Under £100K
- Lots Value
- Not specified
- Awards Value
- £26,081 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Aug 20232 years ago
- Submission Deadline
- 31 Jul 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 20 Aug 20232 years ago
- Contract Period
- 31 Jul 2023 - 31 Jul 2024 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HISTORIC ENGLAND LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SWINDON
- Postcode
- SN2 2EH
- Post Town
- Swindon
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK7 Gloucestershire and Wiltshire
- Small Region (ITL 3)
- TLK71 Swindon
- Delivery Location
- Not specified
-
- Local Authority
- Swindon
- Electoral Ward
- Mannington and Western
- Westminster Constituency
- Swindon South
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/ecb59373-a269-4a9c-a1ff-e0e97a6174fe
22nd August 2023 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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