Award

Critical Communications Infrastructure Framework

YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)

This public procurement record has 1 release in its history.

Award

05 Feb 2021 at 13:38

Award Notice
Summary of the contracting process

The Yorkshire and Humber Police Procurement (Y&HPP) has initiated an award for the "Critical Communications Infrastructure Framework" aimed at replacing and supporting critical telecommunication systems for the North East Police & Fire Services. This procurement falls under the industry category of "Radio, television, communication, telecommunication and related equipment" with an estimated total contract value of £50 million. The contract period commenced on 21st December 2020 and will extend until 20th December 2025. This open procurement procedure was concluded with a successful bid from Airwave Solutions Ltd, and the contract was formally awarded on 20th December 2020, with the relevant notification published on 5th February 2021.

Businesses specialising in advanced telecommunications infrastructure, software integration, and legacy system support would find this tender an excellent opportunity for growth. The framework underscores a long-term partnership with a strategic partner to deliver critical communication solutions essential for emergency services, thus creating a demand for firms with expertise in Integrated Communication Control Systems, telephony infrastructure, and customer relationship management systems. Companies capable of delivering such integrated solutions and operational support are encouraged to consider future opportunities within this significant sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Critical Communications Infrastructure Framework

Notice Description

The Police and Crime Commissioner for West Yorkshire (PCC) has identified a need to replace the below listed technology and have elected to establish a framework for a period of 5 years for the North East Police & Fire Services. It is intended that the framework will be established with one strategic partner to configure, implement and support the full end-to-end solution. The following systems are to be replaced/introduced: 1. Integrated Communication Control System (ICCS) 2. Telephony infrastructure (Critical Telephony) 3. Call recording system 4. Customer Relationship Management (CRM) system 5. Ongoing support and maintenance for legacy systems when the current support expires 6. Solution integration services to configure, implement and support the entire solution The above infrastructure is critical to the Force's ability to answer and respond to 999 and 101 calls. The telephony infrastructure allows the Force to receive 999 and 101 calls and route it to desks which agents are sat at. The ICCS system allows despatchers to task officers over the Airwave radio network and the call recording system ensures that all 999,101 and despatch communications are recorded in case they are needed for evidential purposes or for clarification on information that has been received. The CRM is used to capture all content in the organisation enabling the effective management of all face-to-face digital and telephony interactions. Support shall be needed for legacy systems whilst implementation progresses. Interested suppliers should note that the statement of requirement has been created based upon the West Yorkshire Police (WYP) requirements. Participating Authorities shall require their own proposal to be created based on their individual infrastructure, although the core components shall be the same. Further information can be obtained within the tender pack, bidders are encouraged to ensure they understand all aspects of the tender pack prior to submitting a bid.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e611c435-bd8f-4395-8bc5-a382d6d01128
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f8d7db17-0d7a-4492-8e45-1f69ea51c361
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£50,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£50,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Feb 20215 years ago
Submission Deadline
25 Nov 2019Expired
Future Notice Date
Not specified
Award Date
20 Dec 20205 years ago
Contract Period
21 Dec 2020 - 20 Dec 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF1 1DL
Post Town
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
TLC North East (England), TLE Yorkshire and The Humber
Local Authority
Wakefield
Electoral Ward
Wakefield North
Westminster Constituency
Wakefield and Rothwell

Supplier Information

Number of Suppliers
1
Supplier Name

AIRWAVE SOLUTIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-e611c435-bd8f-4395-8bc5-a382d6d01128-2021-02-05T13:38:44Z",
    "date": "2021-02-05T13:38:44Z",
    "ocid": "ocds-b5fd17-e611c435-bd8f-4395-8bc5-a382d6d01128",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "20210205133840-36335",
        "title": "Critical Communications Infrastructure Framework",
        "description": "The Police and Crime Commissioner for West Yorkshire (PCC) has identified a need to replace the below listed technology and have elected to establish a framework for a period of 5 years for the North East Police & Fire Services. It is intended that the framework will be established with one strategic partner to configure, implement and support the full end-to-end solution. The following systems are to be replaced/introduced: 1. Integrated Communication Control System (ICCS) 2. Telephony infrastructure (Critical Telephony) 3. Call recording system 4. Customer Relationship Management (CRM) system 5. Ongoing support and maintenance for legacy systems when the current support expires 6. Solution integration services to configure, implement and support the entire solution The above infrastructure is critical to the Force's ability to answer and respond to 999 and 101 calls. The telephony infrastructure allows the Force to receive 999 and 101 calls and route it to desks which agents are sat at. The ICCS system allows despatchers to task officers over the Airwave radio network and the call recording system ensures that all 999,101 and despatch communications are recorded in case they are needed for evidential purposes or for clarification on information that has been received. The CRM is used to capture all content in the organisation enabling the effective management of all face-to-face digital and telephony interactions. Support shall be needed for legacy systems whilst implementation progresses. Interested suppliers should note that the statement of requirement has been created based upon the West Yorkshire Police (WYP) requirements. Participating Authorities shall require their own proposal to be created based on their individual infrastructure, although the core components shall be the same. Further information can be obtained within the tender pack, bidders are encouraged to ensure they understand all aspects of the tender pack prior to submitting a bid.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "32000000",
            "description": "Radio, television, communication, telecommunication and related equipment"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "48000000",
                "description": "Software package and information systems"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Yorkshire and the Humber",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 10000000,
            "currency": "GBP"
        },
        "value": {
            "amount": 50000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2019-11-25T09:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2020-12-21T00:00:00Z",
            "endDate": "2025-12-20T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-128043",
            "name": "Yorkshire and Humber Police Procurement (Y&HPP)",
            "identifier": {
                "legalName": "Yorkshire and Humber Police Procurement (Y&HPP)"
            },
            "address": {
                "streetAddress": "Ploughland House,",
                "locality": "Wakefield",
                "postalCode": "WF1 1DL",
                "countryName": "ENG"
            },
            "contactPoint": {
                "name": "Lynne Allen",
                "email": "lynne.allen@southyorks.pnn.police.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-161972",
            "name": "Airwave Solutions Ltd",
            "identifier": {
                "legalName": "Airwave Solutions Ltd"
            },
            "address": {
                "streetAddress": "Nova South 160 Victoria Street London SW1E5LB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-128043",
        "name": "Yorkshire and Humber Police Procurement (Y&HPP)"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-e611c435-bd8f-4395-8bc5-a382d6d01128-1",
            "status": "active",
            "date": "2020-12-20T00:00:00Z",
            "datePublished": "2021-02-05T13:38:44Z",
            "value": {
                "amount": 50000000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-161972",
                    "name": "Airwave Solutions Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-12-21T00:00:00Z",
                "endDate": "2025-12-20T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/f8d7db17-0d7a-4492-8e45-1f69ea51c361",
                    "datePublished": "2021-02-05T13:38:44Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "Link",
                    "description": "Additional data",
                    "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29666&B=BLUELIGHT"
                },
                {
                    "id": "3",
                    "documentType": "Link",
                    "description": "User / Company",
                    "url": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/36335"
                }
            ]
        }
    ]
}