Notice Information
Notice Title
Public Engagement and Satisfaction Surveys
Notice Description
Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as User Satisfaction Surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User Satisfaction Surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of Forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e621a9b9-402f-4752-a2d5-1cd8f8db305b
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/5424b45b-7e4b-420b-bed8-78dc6f444a9b
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
73000000 - Research and development services and related consultancy services
73110000 - Research services
73200000 - Research and development consultancy services
73210000 - Research consultancy services
79310000 - Market research services
79315000 - Social research services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £300,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Dec 20205 years ago
- Submission Deadline
- 9 Nov 2020Expired
- Future Notice Date
- Not specified
- Award Date
- 7 Dec 20205 years ago
- Contract Period
- 16 Dec 2020 - 15 Dec 2023 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)
- Contact Name
- Iain Dunn
- Contact Email
- iain.dunn@southyorks.pnn.police.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- WAKEFIELD
- Postcode
- WF1 1DL
- Post Town
- Wakefield
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE45 Wakefield
- Delivery Location
- Not specified
-
- Local Authority
- Wakefield
- Electoral Ward
- Wakefield North
- Westminster Constituency
- Wakefield and Rothwell
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/5424b45b-7e4b-420b-bed8-78dc6f444a9b
18th December 2020 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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