Award

GEN_22_52 Specialist Advice for Neurodiversity Services and Access Technology Consultancy Services

NATIONAL AUDIT OFFICE

This public procurement record has 3 releases in its history.

AwardUpdate

18 Sep 2025 at 13:35

AwardUpdate

22 Apr 2025 at 16:03

Award

20 Nov 2024 at 17:55

Summary of the contracting process

The National Audit Office (NAO) has awarded a contract to Microlink PC (UK) Limited to provide specialised advice for neurodiversity services and access technology consultancy. The procurement process, falling under the health and social work services industry category, follows an open procedure above threshold. This contract, valued at £528,000, was initially set for a three-year period from 1st October 2022 to 30th September 2025 and can be extended for up to two additional twelve-month periods, potentially running until 30th September 2027. As of April 2025, the contract has been extended by 12 months, extending the term to 30th September 2026. The contract details apply within the United Kingdom, and the process reached its award update stage on 18th September 2025.

This tender presents significant growth opportunities for businesses experienced in delivering specialist health services and access technology support. Companies that can provide comprehensive solutions compatible with various disabilities and conditions, particularly those capable of performance coach training, stand to benefit. The contract encourages participation from small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), making it ideal for organisations prioritising inclusivity and accessibility in their service offerings. The inclusive procurement approach by the NAO highlights a supportive environment for diverse and innovative suppliers to engage with public sector contracts.

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Notice Title

GEN_22_52 Specialist Advice for Neurodiversity Services and Access Technology Consultancy Services

Notice Description

The National Audit Office (NAO) awarded a contract to Microlink PC (UK) Limited who will be providing specialist health services and other related services to the NAO. The services required under this contract will cover but not limited to Specialist advice for neurodiversity and other specialist health conditions, including an option for performance coach training and Access Technology Consultancy Support to ensure recommended reasonable adjustments for a range of disabilities and conditions are fully compatible with our digital and other systems to enable full functionality. The contract commenced on Saturday 1st October 2022 for an initial period of 3 years until Tuesday 30th September 2025 including 2, 12-month extensions until Thursday 30th September 2027. As of April 2025, the contract has been extended by 12 months from Wednesday 1st October 2025 to Wednesday 30th September 2026

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e6bf94b5-04c8-4ac1-a580-dd47b4d16d7f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/31c2ef0a-7439-4c20-b091-2ccfb98e2b67
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£528,000 £500K-£1M
Lots Value
Not specified
Awards Value
£528,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20255 months ago
Submission Deadline
27 Jun 2022Expired
Future Notice Date
Not specified
Award Date
9 Jan 20233 years ago
Contract Period
30 Sep 2022 - 30 Sep 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
ima orosei
Contact Email
ima.orosei@nao.org.uk
Contact Phone
44 20 7798 5343

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

MICROLINK PC (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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