Award

Exploring Individuals Customers Engagement with Making Tax Digital

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

18 Nov 2016 at 20:17

Award Notice
Summary of the contracting process

The public procurement process involves H M Revenue & Customs, seeking research and consultancy services in the field of Making Tax Digital for Individuals. The titled tender, "Exploring Individual Customers Engagement with Making Tax Digital," is categorised under research and development services and is located in London, England. The procurement is currently in the award stage, with the contract awarded valued at £49,995. The contract period is set to commence on 23rd February 2016 and conclude by 24th March 2016, having a tender period that ended on 15th February 2016.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) and research consultancy firms looking to expand their market presence. Businesses with experience in market research, particularly those skilled in qualitative methodologies and customer engagement strategies, would be well-positioned to compete for similar contracts. Given the emphasis on digital transformation within HMRC, companies that are adept at understanding diverse customer demographics and enhancing user experience in digital services are encouraged to explore this fertile area for growth.

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Notice Information

Notice Title

Exploring Individuals Customers Engagement with Making Tax Digital

Notice Description

Assignment under the Market Research Framework MR130001 Making Tax Digital for Individuals (MTDi) The government is investing to transform HMRC into one of the most digitally advanced tax authorities in the world. MTDi will transform HMRC's interaction with customers, by 2020, HMRC aims to be interacting digitally with all taxpayers. Phase 1 of the research is required to undertake a robust qualitative exploration of individual customers and agents' attitudes to those elements of MTDi design around. It will deliver valuable qualitative insight exploring the attitudes and behaviours of individuals across a range of demographics to address identified gaps in our understanding of the needs and likely engagement specific customer groups with the requirements of MTDi.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e7bd22fc-adc9-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/811bfee8-2eff-4573-a81e-de35084f907c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not applicable
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£49,995 Under £100K
Lots Value
Not specified
Awards Value
£49,995 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
15 Feb 2016Expired
Future Notice Date
Not specified
Award Date
15 Feb 201610 years ago
Contract Period
23 Feb 2016 - 24 Mar 2016 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

TNS -BMRB

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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